Cant recover system image after crash

Tinyman

New Member
Messages
18
Hey Guys, guess what!! My system crashed yesterday. I am trying to recover my image. I boot from the recovery CD that I created when created the system image. The system image is stored on an external hard drive. When I try to recover the image it comes up with an error "Network path not found error 0x80070035". I have shared the folder, I have tried everything that I can think of to fix this. Any Ideas?

Tinyman
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
Hi Tinyman,

If you are using a typical USB external drive, and you can access it simply by browsing it via explorer, and you can see the image, then I'm guessing (and only guessing) that you might have a security issue here. Just for kicks, try setting your firewall back to defaults and also try disabling your antivurus. Then reboot and see what happens. Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
I had that thought 10 minutes ago, disabled firewall, rebooted using recovery disc, tried to find the image, same error. I will try again and disable antivirus as well.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
My2Cents, thankyou for your earlier reply. I disabled the firewall and antivirus and still have the same problem. I can see the file through the DOS prompt in the advanced section of the recovery cd. I just do not understand why it wont load it. The error is that the network path is not found error 0x80070035. I have been googling this and cannot find a suitable error. I know that the image works as after I created I performed a re-image to make sure. I am open to suggestions.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
Do you have an installation disk that you could use as an alternate to the recovery disc you created (assumed) to access the repair functions? Also, do you have a BIOS or UEFI installation? If UEFI, are you getting a UEFI boot prompt when accessing the boot menu? Please confirm this is just a plain ordinary external USB drive and I'm really hoping it is not one of those WD Passports, Toshiba Canvios, or similar because they have special firmware that always seems to throw a monkey wrench into every repair effort.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
I do have the Windows 8 Upgrade CD, I will try and boot from that. Yes I did create the image myself about 2 weeks ago using Windows 7 Imaging (Per a tutorial on this site). I am new to this UEFI term, from what I know it is a BIOS installation. The image is stored on a WD "My Book" 2TB external hard drive. I have a Medion Drive-N-Go external hard drive, is it worth moving the image onto that?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
The image is stored on a WD "My Book" 2TB external hard drive.

Bingo! Somehow I just new that. Unfortunately, I cannot explain why they cause so many issues but they just do! Anyway, if you still have a way to move that image (I'm getting a bit lost again), I would certainly try placing it elsewhere, and if you have a data partition on any internal HD, you could also try placing it there as well (if you can, in fact, relocate it). Good luck and let us know.

BTW, the Windows 8 upgrade disc should work to access the repair function (I'm hoping).
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Ok, thanks for that, I will see if I can relocate the image and try again. The Windows 8 Upgrade disc does give you access to the repair functions.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
We have our fingers crossed for you...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Damn, all of my external hard drives are WD. I have trusted them as quite stable over the last 15 years, but now.....
Thankyou My2Cents for your perseverance on this. I will now have to do a full reload and next week I will go and buy another hard drive. Are they the only ones to stay away from?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
Wait! Are they all WD Passports or MyBooks? If not, a standard WD drive in an external enclosure should work just fine. Also, how big is your image? Would it fit onto a USB flash drive. If so, do you have one big enough?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
I have 2 other WD EXT HDD, they are standard USB and are 2 and 3 TB. The image is 21.3 GB in size. Is it worth trying this on one of these?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
I have 2 other WD EXT HDD, they are standard USB and are 2 and 3 TB.

Absolutely! Those Passports and MyBooks have some sort of embedded security and special firmware that I never tried to understand. Yes, if you can copy that system image to one of those standard external drives, I'd give it a go and I'll betcha that will work as long as the image file has not been corrupted. Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
On further examination the original image when saved was saved on to one of the standard WD usb hard drives. I have tried to move the files onto another drive and it says that there is not enough space even though my 500GB portable HDD is empty. Also, does this all make sense seeing as when the computer was running, just after creating the image, I was able to re-image the computer as a "trial run".
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
Looking further two of the external HHD's are WD Elements.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer
    CPU
    Pentium (R) Dual Core E5200 @ 2.50GHZ
    Memory
    3.00 GB
    Monitor(s) Displays
    Dell E1909W (Analog)
    Hard Drives
    Seagate Backup + Desk USB Device 3TB
    WD Ext HDD 1021 USB Device 2TB
    WD Ext HDD 1021 USB Device 2TB
    WD My Book 1140 USB Device 3TB
    WDC WD10EZRX-00A8LB0 1TB
    Case
    Standard Slimline
    Cooling
    Standard
    Keyboard
    Logitech standard cordless
    Mouse
    Logitech USB Whelmouse
    Internet Speed
    Send 800 KBPS Rec 16.0 KBPS
    Other Info
    Brother HL-2130 Laser Printer USB
    Satellite Internet
I am not sure why you would be getting network errors in the drive is connected to your system. But external drives can be flaky, and my WD Backup plus has problems.

You might try not plugging the drive in until the system has booted and looked once for an image. Then plug it in and find the image yourself. It should not matter if you are using USB 2.0 or 3.0, but you might check.

The image does need to be in a folder with the original name (WindowsImageBackup) and probably on the root of that drive. On network locations, they can be other places, but that would depend on how you made the image.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
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