Windows 8 and 8.1 Forums


Cant recover system image after crash

  1. #11


    Posts : 2,191
    Windows 8.1


    Wait! Are they all WD Passports or MyBooks? If not, a standard WD drive in an external enclosure should work just fine. Also, how big is your image? Would it fit onto a USB flash drive. If so, do you have one big enough?

      My System SpecsSystem Spec

  2. #12


    Posts : 18
    Windows 8.1 Pro


    I have 2 other WD EXT HDD, they are standard USB and are 2 and 3 TB. The image is 21.3 GB in size. Is it worth trying this on one of these?
      My System SpecsSystem Spec

  3. #13


    Posts : 2,191
    Windows 8.1


    I have 2 other WD EXT HDD, they are standard USB and are 2 and 3 TB.
    Absolutely! Those Passports and MyBooks have some sort of embedded security and special firmware that I never tried to understand. Yes, if you can copy that system image to one of those standard external drives, I'd give it a go and I'll betcha that will work as long as the image file has not been corrupted. Good luck.
      My System SpecsSystem Spec

  4. #14


    Posts : 18
    Windows 8.1 Pro


    On further examination the original image when saved was saved on to one of the standard WD usb hard drives. I have tried to move the files onto another drive and it says that there is not enough space even though my 500GB portable HDD is empty. Also, does this all make sense seeing as when the computer was running, just after creating the image, I was able to re-image the computer as a "trial run".
      My System SpecsSystem Spec

  5. #15


    Posts : 18
    Windows 8.1 Pro


    Looking further two of the external HHD's are WD Elements.
      My System SpecsSystem Spec

  6. #16


    Posts : 1,121
    Windows 8.1 x64


    I am not sure why you would be getting network errors in the drive is connected to your system. But external drives can be flaky, and my WD Backup plus has problems.

    You might try not plugging the drive in until the system has booted and looked once for an image. Then plug it in and find the image yourself. It should not matter if you are using USB 2.0 or 3.0, but you might check.

    The image does need to be in a folder with the original name (WindowsImageBackup) and probably on the root of that drive. On network locations, they can be other places, but that would depend on how you made the image.
      My System SpecsSystem Spec

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Cant recover system image after crash
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