Windows 8 and 8.1 Forums


Windows 8/8.1 painfully slow to Boot .Take 10-15 min

  1. #1


    Posts : 30
    Windows 8.1

    Windows 8/8.1 painfully slow to Boot .Take 10-15 min


    Hi ,


    I've had certain problem with my Windows 8 installation .
    Let me summarize the entire scenario but before that below are my System Details .


    System :- Dell Inspiron 17R SE 7720 Laptop .
    O/S :- Windows 8.1 .


    I formatted my system yesterday and installed Windows 8.1 via MSDN ISO . Installed Dell Drivers and a few programs like Norton 360 etc , after which i shutdown my system yesterday .


    When i opened my system today , i was shocked to see Preparing automatic repair message on the Dell boot screen . It tried Automatic repair because it said that Windows was unable to boot properly . However , Automatic repair was unable to do anything .


    After that i shutdown my system again and then again powered it on. This time it booted to Windows but took about 5 min to get to the password screen . After booting to Desktop mode , i tried to open chrome , task manager etc , but nothing opened , and the system was painfully slow up until 10 min . After which everything was normal .


    Tried to open Event log and it also crashed .


    I again restarted my system and this time it was lightening fast . Tried to shutdown and restart 2-3 times more , and it was fast all these times .


    Can someone please help me understand what is causing this issue ? I've attached a dump of all my logs using SF Diagnostic tool .


    Please help .
    Windows 8/8.1 painfully slow to Boot .Take 10-15 min Attached Files

      My System SpecsSystem Spec

  2. #2


    Manchester
    Posts : 47
    Windows 8.1 64 Bit


    Could be bad sectors on the hard drive, run chkdsk to eliminate or fix that issue.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    1) Start with the free diagnostics located at Initial Hardware Diagnostics At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems. You may also want to try the rest of the diagnostics here: Additional Hardware Diagnostics
    2) Ensure that you have ALL Windows Updates This fixes the majority of Windows problems.

    Just FYI:
    In most cases I look for errors in this order (although when scanning reports it can be in any order):
    - 3rd party drivers (usually the cause of over 90% of BSOD's)
    - hardware problems (usually the cause of less than 10% of BSOD's)
    - Windows problems (usually the cause of less than 1% of BSOD's - but I think this number is significantly affected by asking to have Windows fully updated)
    Please do the following (keep trying as I think we need this logfile):
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    No memory dumps in the uploaded files. Please do this:
    Upload Dump Files:
    NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

    Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2
    Please install the drivers for this device:
    USB2.0-CRW USB\VID_0BDA&PID_0129\20100201396000000 The drivers for this device are not installed.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8.1 Pro w/ WMC


    15 minutes to boot? Wow Windows 3.1 nostalgia. My laptop boots win 8.1 in 3ish seconds.
      My System SpecsSystem Spec

  5. #5


    Posts : 30
    Windows 8.1


    Quote Originally Posted by usasma View Post
    1) Start with the free diagnostics located at Initial Hardware Diagnostics At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems. You may also want to try the rest of the diagnostics here: Additional Hardware Diagnostics 2) Ensure that you have ALL Windows Updates This fixes the majority of Windows problems. Just FYI:
    In most cases I look for errors in this order (although when scanning reports it can be in any order): - 3rd party drivers (usually the cause of over 90% of BSOD's) - hardware problems (usually the cause of less than 10% of BSOD's) - Windows problems (usually the cause of less than 1% of BSOD's - but I think this number is significantly affected by asking to have Windows fully updated)
    Please do the following (keep trying as I think we need this logfile): - open Event Viewer (run eventvwr.msc from the "Run" dialog)) - expand the Custom Views category (left click on the > next to the words "Custom Views") - right click on Administrative Events - select "Save all Events in Custom View as..." - save the file as Admin.evtx - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder") - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here). No memory dumps in the uploaded files. Please do this:
    Upload Dump Files: NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues. Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post. Left click on the first minidump file. Hold down the "Shift" key and left click on the last minidump file. Right click on the blue highlighted area and select "Send to" Select "Compressed (zipped) folder" and note where the folder is saved. Upload that .zip file with your next post. If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice. If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it. Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post. Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2
    Please install the drivers for this device:
    USB2.0-CRW USB\VID_0BDA&PID_0129\20100201396000000 The drivers for this device are not installed.



    Which Diagnostics to run from the many in the link to posted ?


    Also , Aren't there any log reports in the zip file i posted ?
      My System SpecsSystem Spec

  6. #6


    Posts : 30
    Windows 8.1


    Quote Originally Posted by usasma View Post
    1) Start with the free diagnostics located at
    Quote Originally Posted by usasma View Post
    Initial Hardware Diagnostics At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems. You may also want to try the rest of the diagnostics here: Additional Hardware Diagnostics
    2) Ensure that you have ALL Windows Updates This fixes the majority of Windows problems.

    Just FYI:
    In most cases I look for errors in this order (although when scanning reports it can be in any order):
    - 3rd party drivers (usually the cause of over 90% of BSOD's)
    - hardware problems (usually the cause of less than 10% of BSOD's)
    - Windows problems (usually the cause of less than 1% of BSOD's - but I think this number is significantly affected by asking to have Windows fully updated)
    Please do the following (keep trying as I think we need this logfile):
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    No memory dumps in the uploaded files. Please do this:
    Upload Dump Files:
    NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

    Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2
    Please install the drivers for this device:
    USB2.0-CRW USB\VID_0BDA&PID_0129\20100201396000000 The drivers for this device are not installed.
    Hi ,

    My system ran file all of yesterday after that one long startup .

    Again i did a clean shutdown yesterday and started up my system today . Again it took about 12 minutes to boot .

    Even after booting to Desktop System was not responsive for 5-6 more min . Noticed one odd thing in the task manager that Disk usage stayed at 100% all that time .

    Below is the Link for the dumps created by SF Diagnostic Tool :

    https://mega.co.nz/#fmtRdjyIxK

    Now Regarding the steps you asked usasma .

    1. Which all Diagnostics to run from Initial Hardware Diagnostics?

    2. Have installed All Windows updates . Installed Driver for USB2.0-CRW USB\VID_0BDA&PID_0129\20100201396000000 as you asked.

    3. Event Viewer as you asked :

    https://mega.co.nz/#fmtRdjyIxK

    4. Did not find anything in C:\Windows\Minidump

    Checked Advanced System Settings and here is the screenshot :

    Click image for larger version

    What do you want me to change these settings to ?

    5 . Searched the Hard drive and found some dumps . Zipped and uploaded .

    Link :-https://mega.co.nz/#fmtRdjyIxK

    6. No Bad sectors on drive . Its clean !

    But Ran SeaTools For Windows and it says :-

    Short DST FAIL

    Its log file :-

    --------------- SeaTools for Windows v1.2.0.8 ---------------
    27-10-2013 20:03:09
    Model: ST1000LM024
    Serial Number: S2WZJ90C
    Firmware Revision: A22R
    Short DST - Started 27-10-2013 20:03:09
    Short DST - FAIL 27-10-2013 20:03:12
    Sense Key: 0x05 Sense Code: 0x20 Sense Qual: 0x00 FRU: 0x00
    SeaTools Test Code: D662B0E1
    Short DST - Started 27-10-2013 20:03:39
    Short DST - FAIL 27-10-2013 20:03:42
    Sense Key: 0x05 Sense Code: 0x20 Sense Qual: 0x00 FRU: 0x00
    SeaTools Test Code: D662B0E1
    Short DST - Started 27-10-2013 20:17:41
    Short DST - FAIL 27-10-2013 20:17:43
    Sense Key: 0x05 Sense Code: 0x20 Sense Qual: 0x00 FRU: 0x00
    SeaTools Test Code: D662B0E1
    Inquiry - Started 27-10-2013 20:19:04
    Short Generic - Started 27-10-2013 20:19:11
    Short Generic - Pass 27-10-2013 20:28:34
    Short DST - Started 27-10-2013 20:28:45
    Short DST - FAIL 27-10-2013 20:28:47
    Sense Key: 0x05 Sense Code: 0x20 Sense Qual: 0x00 FRU: 0x00
    SeaTools Test Code: D662B0E1
    Short DST - Started 27-10-2013 20:39:19
    Short DST - FAIL 27-10-2013 20:39:22
    Sense Key: 0x05 Sense Code: 0x20 Sense Qual: 0x00 FRU: 0x00
    SeaTools Test Code: D662B0E1




    Kindly tell what to do now ?
    Last edited by sasha007; 27 Oct 2013 at 10:10.
      My System SpecsSystem Spec

  7. #7


    Posts : 94
    Microsoft Windows 8.1 Pro 64-bit


    You have a bad disk, time to RMA if under warranty.
      My System SpecsSystem Spec

  8. #8


    Posts : 30
    Windows 8.1


    Quote Originally Posted by OldMX View Post
    You have a bad disk, time to RMA if under warranty.
    You sure ?

    HDD passed Short Generic Test.




    Now Running Long generic test now and it is taking quite some time .
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Run long/extended test. If it fails - drive is likely dead/dying.

    Sent from my phone - will be online in the AM
      My System SpecsSystem Spec

  10. #10


    Posts : 30
    Windows 8.1


    Hi Usasma ,

    Just now completed the Long generic test in SeaTools for Windows and it passed .

    Click image for larger version


    Also to be sure i ran the Dell diagnostics at boot time of my laptop and it passed everything .

    Kindly Suggest what to do ?
    Last edited by sasha007; 28 Oct 2013 at 14:32.
      My System SpecsSystem Spec

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