Windows 8 and 8.1 Forums


Cannot create system image

  1. #1


    Posts : 299
    Windows 8 Pro

    Cannot create system image


    On a friend's new Dell Windows 8 desktop I tried to create a system image using Windows 7 File Recovery. I got a message saying it could not create the image. The message said "windows backup failed to get an exclusive lock on the efi system partition". Any ideas what I might try? Thanks

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
      My System SpecsSystem Spec

  3. #3


    Joisey
    Posts : 315
    Windows 8.1 consumer 64 bit


    Better yet, the free version may meet your needs, it works fine for me in 8.1:

    Macrium Reflect FREE Edition - Information and download

    There's more about system image problems here:

    Latest Win 8.1 ISO "Breaks" System Image Functionality
      My System SpecsSystem Spec

  4. #4


    Posts : 299
    Windows 8 Pro


    As a last resort I'm willing to use Macrium, but I'm concerned if the EFI partition is really being accessed or locked by anther application, that maybe the Macrium image would not be good. I'd like to see if there are any thoughts about why I am getting this error message. Thanks
      My System SpecsSystem Spec

  5. #5


    Posts : 2,191
    Windows 8.1


    Try disabling your antivirus software and/or any other 3rd-party security software you have running and try again. Also, I support the move to Macrium or Macrium Free as well.
      My System SpecsSystem Spec

  6. #6


    Posts : 299
    Windows 8 Pro


    OK, I removed the McAfee A/V since it was going to go anyway, and rebooted. Problem still exists.
      My System SpecsSystem Spec

  7. #7


    Try a free 3rd party software...they easier to use and more GUI friendly. Withe MS natively built in software for such stuff, it tends to lack some functionality and is just a PITA to use.

    Macrium, Aomei, Acronis are but a few.
      My System SpecsSystem Spec

  8. #8


    Posts : 299
    Windows 8 Pro


    I am considering the free Macrium since it seems so popular here. When the time comes to restore a Macrium-free image, is it possible to set up the restoration from within the Windows GUI, or is it necessary to boot from the Macrium recovery disk to start the recovery? I work remotely on this computer, so doing it from within Windows would be a big plus.
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Vincenzo View Post
    I am considering the free Macrium since it seems so popular here. When the time comes to restore a Macrium-free image, is it possible to set up the restoration from within the Windows GUI, or is it necessary to boot from the Macrium recovery disk to start the recovery? I work remotely on this computer, so doing it from within Windows would be a big plus.
    By usb or from a file stored on the computer.

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Posts : 299
    Windows 8 Pro


    What I am asking is, when I want to restore the previously created image, do I have to boot from the recovery disk/usb drive, or can I initiate the recovery process from the Windows interface of Macrium Free? Thanks
      My System SpecsSystem Spec

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Cannot create system image
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