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System Image Backup & SecureBoot isn't configured correct

  1. #1


    Posts : 17
    Windows 8.1 Pro - 64 bit

    System Image Backup & SecureBoot isn't configured correct


    • Windows 8.1 64 bit pc
    • 48 GB Ram
    • Intel i7 – 3960X CPU
    • BoxxTech Computer
    • Drive C: SSD - 446 GB


    If you require other configuration information, please let me know.

    When I first got my new personal computer in January, I created a System Image using Microsoft’s utility. I typically use Acronis for my backups, but after major changes, I use both Microsoft and Acronis.

    Now, I am attempting to complete a System Image Backup using Microsoft’s utility so that I can fix my SecureBoot concern, knowing that I have a safety net in place. Unfortunately, I am unable to complete a backup. BoxxTech suggests that I use Microsoft’s utility.

    I begin with the File History in the Control Panel as shown below. Note, that I have plenty of room on my FreeAgent F Drive (standalone USB drive). Yet, Microsoft's utility believes otherwise.

    Click image for larger version

    Click image for larger version

    Only the three items that shown to be selected are selected. In other words, there are no other drives or partitions off-screen that are selected.

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Thinking that it might be a problem with my external USB hard drive, I look at using one of my internal drives, T.

    Click image for larger version

    I get the same error message as shown earlier.

    Does anyone know of why I am unable to back-up my personal computer using Windows 8.1?

    Kevin

      My System SpecsSystem Spec

  2. #2


    Posts : 17
    Windows 8.1 Pro - 64 bit


    I got the following response from BoxxTech Support:

    It makes some sense now. The failure is the EFI partition. A volume 500mb or less requires 50mb of free space. This one has less than 30mb free. I’m trying to figure out if there’s a way to extend the partition which should allow success.
    This stuff is beyond me, but I am in good hands. If someone has an answer, that would be great. When I get more information from BoxxTech, I will share my information.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,121
    Windows 8.1 x64


    The problem seems to be with the Recovery Partition. The Windows 8.1 Recovery .wim file is larger and does not leave enough room in the 300 MB Recovery Partition to make the Shadow copy.

    I suppose the answer is to get a third party imaging utility to create your system images, or backup all your files and use a third party partition manager to increase the size of the Recovery partition. I used Partition Wizard, but this type of operation is dangerous and you may loose the install.
      My System SpecsSystem Spec

  4. #4


    Posts : 17
    Windows 8.1 Pro - 64 bit


    Quote Originally Posted by Saltgrass View Post
    The problem seems to be with the Recovery Partition. The Windows 8.1 Recovery .wim file is larger and does not leave enough room in the 300 MB Recovery Partition to make the Shadow copy.
    Yes, a bit of surprise.

    Quote Originally Posted by Saltgrass View Post
    I suppose the answer is to get a third party imaging utility to create your system images, or backup all your files and use a third party partition manager to increase the size of the Recovery partition. I used Partition Wizard, but this type of operation is dangerous and you may loose the install.
    I have Acronis, though I don't know if it will suffer the same problems. Regardless, I want change my partitions so that this problem is addressed. From reading some of the information on Partition Magic, I get the impression that one should be able to shift the "curtain"--that is, shrink one partition and enlarge another--dynamically. By dynamically, I mean that you should be able to make changes without having to remove or delete anything first. However, one should have a backup in place in case something goes wrong.

    I am working with Boxx on my PC. I am likely to follow its lead on how to resolve my problem. However, I will bring this information to its attention.

    I have a quick question regarding its Move/Resize Partition. From reading the documentation, it seems that you grab borders or sliders to adjust the partition size. Are you able to move precise amounts using borders or sliders?

    I look forward to your response.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,121
    Windows 8.1 x64


    I used Partition Wizard, not Partition Magic. But yes, you should be able to use the arrow keys for small adjustments. Partition Wizard has a Data Protection Enhancement option that seems to limit what you can do. If necessary, you might try turning it off, if you have such a thing in your software since it allows for smaller adjustments. It might be safer not turning it off, but again, up to you.

    There is another thread that was posted in the last 24 hours where someone goes through the process, but they did things I don't believe necessary.

    What I did was move or shrink the OS partition, then delete the MSR partition. What you do next may depend on the software you are using, but in Partition Wizard, I used the Extend Partition option on the Recovery Partition and took some space from the unallocated space created in the earlier steps. This effectively moved the EFI partition over to allow for the increase of size. When all steps were completed, I still had the ~128 MB of unallocated space for the MSR partition.

    Since Partition Wizard does not know how to create an MSR partition, I booted back into Recovery Environment and used Diskpart to create the MSR Partition. Make sure the 128 MB space is the only unallocated space, or it will be placed in the larger location. You may be able to do this using Diskpart from within Windows, but I did not try.You can create the MSR partition using Diskpart after booting back into Windows.

    I gave my partition an additional 200 MB, but it may only need 50 MB...up to you. I also do my steps one at a time by applying after each change, since doing several at once may end up causing problems.

    But as you seem to know, this process can be dangerous......!
    Last edited by Saltgrass; 26 Oct 2013 at 03:06.
      My System SpecsSystem Spec

  6. #6


    Posts : 17
    Windows 8.1 Pro - 64 bit


    Quote Originally Posted by Saltgrass View Post
    I used Partition Wizard, not Partition Magic.
    I was thinking Wizard but wrote Magic. My apologies for the confusion. At least my link referenced the Wizard page.

    I am in unfamiliar territory, so I am asking newbie questions. Given that I need to increase my recovery partition from 300 mb to, say, 500 mb, could I reduce my C (system) partition by 200 mb and then increase my recovery partition by 200 mb? Would that be it?

    In your post, you deleted and put back stuff. I am hoping that I don't have to delete anything.

    As a tangential set of questions, when partitions are reallocated, does the software move the bytes and bits on a disk to make everything contiguous? Or does it just keep track of which parts (sectors?) are allocated to which partitions? And, does it make any difference if it is an SSD drive?
      My System SpecsSystem Spec

  7. #7


    Posts : 1,121
    Windows 8.1 x64


    I did the procedure the way I explained. Exactly how a specific third party software works will depend on what it is. But I believe I explained the procedure correctly. I certainly understand any hesitation and second guessing about the process, I would be a little concerned if it was me.

    Below is the Disk Management picture of my install done using the prescribed procedure. I have a dual install of Windows 7 and Windows 8, both on an SSD. So, as you can see, Windows 8 is on the Disk 1 with the partitions I described. If you are not sure, do not do this.
    Attached Thumbnails Attached Thumbnails Recovery Partition.JPG  
    Last edited by Saltgrass; 23 Oct 2013 at 12:49.
      My System SpecsSystem Spec

  8. #8


    Posts : 28
    windows 8.1 pro x64


    Sounds like a stupid question but it aint really.... When you installed Win 8 did you install using a UEFI driver... Did it say it was in UEFI mode. Like on my system which is completely different when i do a custom boot from cd it shows me the dvd drive is a EFI bootable...

    The other thing is is did you enable secure boot in the security settings?
      My System SpecsSystem Spec

  9. #9


    Posts : 17
    Windows 8.1 Pro - 64 bit


    Quote Originally Posted by Saltgrass View Post
    I did the procedure the way I explained. Exactly how a specific third party software works will depend on what it is. But I believe I explained the procedure correctly. I certainly understand any hesitation and second guessing about the process, I would be a little concerned if it was me.
    Thank you for your help thus far. I am just trying to come up to speed. I am working with my computer manufacturer on this issue. So I am hoping that he will hold my hand as I walk through the process. If I can learn more on my own, so much the better.
      My System SpecsSystem Spec

  10. #10


    Posts : 17
    Windows 8.1 Pro - 64 bit


    Quote Originally Posted by phrozen ghost View Post
    Sounds like a stupid question but it aint really.... When you installed Win 8 did you install using a UEFI driver... Did it say it was in UEFI mode. Like on my system which is completely different when i do a custom boot from cd it shows me the dvd drive is a EFI bootable...

    The other thing is is did you enable secure boot in the security settings?
    Let me use numbered responses to answer your questions:
    1. My personal computer is reasonably new, purchased in January. It came with Windows 8 already loaded. I believe it does use UEFI. I see that notice when I boot up.
    2. SecureBoot is what caused me to look into this issue. When I upgraded from Win 8 to 8.1, I got a notice that SecureBoot isn't configured correctly. When I looked on the web, the advice was to speak with the computer manufacturer. When I spoke to my manufacturer, he wanted me to complete a backup first. And that when I discovered this problem with insufficient space.
      My System SpecsSystem Spec

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