Sometimes when shutting down or restarting my PC (Dell Latitude E6500), it freezes and hangs right after the screen goes black. The hard drive activity indicator turns off and the laptop doesn't shut down. I've tried waiting a bit to see if anything happens, but no. It just hangs in that state. I then have to manually shut it down by holding down the power button for 5 seconds.
Again, it does not happen on every shutdown or restart, but it does happen often.
What causes this and how can I fix it? Thanks for help.
Again, it does not happen on every shutdown or restart, but it does happen often.
What causes this and how can I fix it? Thanks for help.
My Computer
System One
-
- OS
- Windows 8.1 Pro