Reliability Monitor Not Working W8 Pro Desktop

garry

New Member
Messages
2
Hello, can you help please, my reliability monitor is not working, it runs as per the schedule but does not produce any data, my problems started recently following a small corruption with the library docs, this corruption caused the R/monitor to run continuously, I rectified this error with a library scan, all is good there, I then ran the reliability reset batch file which reset the monitor back to zero. However when the monitor runs it does not produce the required files that live in the C:\ProgramData\Microsoft\RAC folder under C:\ProgramData\Microsoft\RAC\PublishedData and C:\ProgramData\Microsoft\RAC\StateData, these 2 folders are empty. I saved the original files however if I return the files to the 2 folders the reliability monitor does not access them. I have attached 2 x prints one of my RAC registry and RAC WMI.
I have also attached prints of my Task Scheduler Conditions, Settings and Triggers. I have searched high and low for a solution to fix this issue, I do not want to run a Windows refresh as I have numerous installed programs that I would have to reinstall. Hope you can help, please let me know if you require any further info, Many Thanks
Note: Do you think an update to 8.1 may fix this issue. We are due for release in Australia on the 17th Oct.
 

Attachments

  • WMI.JPG
    WMI.JPG
    38.8 KB · Views: 123
  • RacRegistry.JPG
    RacRegistry.JPG
    117.9 KB · Views: 131
  • Task Schedule Conditions.JPG
    Task Schedule Conditions.JPG
    91.3 KB · Views: 124
  • Task Schedule Settings.JPG
    Task Schedule Settings.JPG
    88.9 KB · Views: 126
  • Task Schedule Triggers.JPG
    Task Schedule Triggers.JPG
    84.4 KB · Views: 128

My Computer

System One

  • OS
    W8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    E8400 Core 2 Duo
    Motherboard
    Gigabyte EP35-DSP3
    Memory
    Kingston 2 x 4 gigabytes
    Graphics Card(s)
    Nvidia Geforce 9600GT
    Browser
    IE10
    Antivirus
    Norton 360
Hello garry,

I cannot identify your current issue; however, I can confirm that feature works on Windows 8.1 RTM
(fully activated):

Screenshot (29).png

Hope this information is helpful. Cheers!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Thanks for your reply, is there any way thru. this forum that I can refer this to a Microsoft rep. to have a look at?
 

My Computer

System One

  • OS
    W8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    E8400 Core 2 Duo
    Motherboard
    Gigabyte EP35-DSP3
    Memory
    Kingston 2 x 4 gigabytes
    Graphics Card(s)
    Nvidia Geforce 9600GT
    Browser
    IE10
    Antivirus
    Norton 360
No, you would have to go to Microsoft directly yourself. This forum is not directly affiliated with Microsoft.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Back
Top