Windows 8 and 8.1 Forums


Reliability Monitor Not Working W8 Pro Desktop

  1. #1


    Posts : 2
    W8 Pro

    Reliability Monitor Not Working W8 Pro Desktop


    Hello, can you help please, my reliability monitor is not working, it runs as per the schedule but does not produce any data, my problems started recently following a small corruption with the library docs, this corruption caused the R/monitor to run continuously, I rectified this error with a library scan, all is good there, I then ran the reliability reset batch file which reset the monitor back to zero. However when the monitor runs it does not produce the required files that live in the C:\ProgramData\Microsoft\RAC folder under C:\ProgramData\Microsoft\RAC\PublishedData and C:\ProgramData\Microsoft\RAC\StateData, these 2 folders are empty. I saved the original files however if I return the files to the 2 folders the reliability monitor does not access them. I have attached 2 x prints one of my RAC registry and RAC WMI.
    I have also attached prints of my Task Scheduler Conditions, Settings and Triggers. I have searched high and low for a solution to fix this issue, I do not want to run a Windows refresh as I have numerous installed programs that I would have to reinstall. Hope you can help, please let me know if you require any further info, Many Thanks
    Note: Do you think an update to 8.1 may fix this issue. We are due for release in Australia on the 17th Oct.
    Attached Thumbnails Attached Thumbnails WMI.JPG   RacRegistry.JPG   Task Schedule Conditions.JPG   Task Schedule Settings.JPG   Task Schedule Triggers.JPG  


      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Hello garry,

    I cannot identify your current issue; however, I can confirm that feature works on Windows 8.1 RTM
    (fully activated):

    Click image for larger version

    Hope this information is helpful. Cheers!
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    W8 Pro


    Thanks for your reply, is there any way thru. this forum that I can refer this to a Microsoft rep. to have a look at?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    No, you would have to go to Microsoft directly yourself. This forum is not directly affiliated with Microsoft.
      My System SpecsSystem Spec

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