Windows 8 and 8.1 Forums

USB 3 hard drives sleep

  1. #1


    Posts : 5
    Windows 8.1

    USB 3 hard drives sleep


    Hello guys,

    I hope everyone is doing well.

    I have a Sony Vaio that I use to share my hard drives' contents over my home network. I used to run Windows 7 on it with no problems. However, ever since I installed Windows 8.1, I've been having troubles with the external hard drives that are connected via the USB 3 port. After leaving my laptop idle for about 15-20 minutes, the hard drives disconnect. Whenever I want to access them, there is 5-10 seconds delay for the HDD's to fire up. I feel like there is a setting in Windows 8.1 that lets external devices sleep after a while if they're not used to save power.

    I have USB Selective Suspend disabled.

    Any suggestion will do.

    Thank you

      My System SpecsSystem Spec

  2. #2


    Posts : 467
    Windows 8 Pro


    Are there any options under device manager for that USB drive?
      My System SpecsSystem Spec

  3. #3


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I suggest:
    Change power plan to High Performance. In addition to USB Selective Suspend disabled
    Set Hard Disk->Turn off Hard Disk After to Never
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    Yes, there is an option that says "allow computer to turn off device" or something like that. I untucked it.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    I've done both of them. No help
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    Windows 8.1


    I am experiencing the same issue as the OP with windows 8.1. I disabled all power management and sleep settings on the usb hubs, still no luck.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    Maybe they'll fix it when they officially release Windows 8.1
      My System SpecsSystem Spec

  8. #8


    Posts : 1
    Windows 8.1


    Hi, I am having this same issue, it is driving me nuts as I use my USB 3 array to host media for the house and its constantly powering down and losing it since going to 8.1
      My System SpecsSystem Spec

  9. #9


    Posts : 3
    Windows 8.1


    I'm having the same issue. Already tried messing around with the Power Management settings for the USB device like everyone above.

    I never had this problem with normal Windows 8

    Any other ideas?
      My System SpecsSystem Spec

  10. #10


    Posts : 1
    Windows 8.1


    Quote Originally Posted by GaussTek View Post
    I'm having the same issue. Already tried messing around with the Power Management settings for the USB device like everyone above.

    I never had this problem with normal Windows 8

    Any other ideas?
    I have the EXACT same issue. I have 2 external drives. My toshiba 1 TB usb 3.0 drive is fine. My 2 TB external hitachi drive exhibits same disconnect/reconnect. This NEVER happened until i updated to windows 8.1 OFFICIALLY a few days ago.

    I tried all the settings (my harddrive never sleeps, i tried disabling selective suspend, i went into the device manager -> usb controllers -> power mgmt for each, and turned off the ability for the computer to make the attached devices sleep.) Nothing works. I have tried all the different usb ports (some 3.0 and some 2.0) and same thing happens - only the hitachi drive. It seems to be every 20-30 minutes as well, but i haven't timed it. I also have seen the case where it's in Explorer, but when I click into it, it immediately disconnects then reconnects after a 5-10 second pause. And i have seen the case where I'm not seemingly using hte hard drive at all and i hear the disconnect/reconnect noise.

    When i transferred files to this drive (which took about 2.5 hours), the drive NEVER disconnected, so it is definitely linked to it being idle.

    Online everyone suggests the same thing, and for those of us who are posting on forums, nothing works. Plugged into any other computer, the hitachi drive works perfectly. Im hoping an incremental update from Microsoft will fix this but it since it's not affecting all users it might be awhile for it to be fixed
      My System SpecsSystem Spec

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USB 3 hard drives sleep
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