Windows 8 and 8.1 Forums


An error occured while attempting to generate the report

  1. #1

    An error occured while attempting to generate the report


    Windows8, 64x, i3, 4gb samsung 300e can not generate its health report. I did sfc scan(found some corrupted file but says it could not repaired some of them), hard disk and memory test(fine), disk cleanup done and I have tried exclusive microsoft services system start up (msconfig settings) but still failed to generate report. Please help
    Attached Thumbnails Attached Thumbnails health.PNG  
    Last edited by Ngzek; 20 Sep 2013 at 11:46.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Ngzek,

    Double check to make sure that the Performance Logs & Alerts service is enabled and set to Start (running) and Manual, and try again to see if that may help.

    System Health Report

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Performance logs and alerts status is running, start up type is manual.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    Set it to Automatic to see if that may work better.

    Is the Remote Procedure Call (RPC) service also enabled and set to Running and Automatic?
      My System SpecsSystem Spec

  5. #5


    Thank you Brink for your help
    Performance logs & alerts startup type is set to automatic, Remote Procedure Call (RPC)
    service is enabled, Running and Automatic but still getting error.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    As a test, see if you are able to run a system health report in Safe Mode instead to see if something may just be interfering with it.
      My System SpecsSystem Spec

  7. #7


    I can not find "performance information and tools" in safemode control panel. how will i try?
      My System SpecsSystem Spec

  8. #8


    Am late now Here in Delhi Its 12:50 AM. thanks friends See you tomorrow
      My System SpecsSystem Spec

  9. #9


    Posts : 22,582
    64-bit Windows 10


    Here's a link to some items that have been reported to help with this error that you might give a try to see if they may for you as well.

    Cannot "Generate System Health Report" (i.e., TIME-OUT - Microsoft Community

    Sleep well. See you tomorrow.
      My System SpecsSystem Spec

  10. #10


    Brink the above web page link you given is unfortunately not working for me again though its working for many.running a new data collector set works but it does not work in normal system health report tool. whats wrong with my system?
    A. system file check (as administrator) -
    Windows Resource Protection find corrupted files but can not repaired some of them.
    B. Clean boot - NO CHANGE - STILL ERRORS
    C. new user account - NO CHANGE
    D. system restore - NO CHANGE
    E. check disk (SEAGATE DISK DIAGNOSTICS) - NO PROBLEMS FOUND
    F. disk cleanup - NO CHANGE
    G. Deleted "C:/perflogs/system/diagnostics' folders - NO CHANGE
    H.Disk scan-no error
    I.0% fragmented files in all drives.
    Please help
    Last edited by Ngzek; 21 Sep 2013 at 05:46.
      My System SpecsSystem Spec

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An error occured while attempting to generate the report
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