Keyboard and mouse not working after defrag

Vosx33

New Member
Messages
2
Location
Arkansas
First I'll say I'm not great with computers. I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports. Please help!
 

My Computer

System One

  • OS
    Windows 8
    Browser
    Chrome
Do they work outside of the Windows 8 environment. Specifically, can you boot into and navigate inside of your BIOS?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
1. Which Software did you used to defrag your PC?

2. Use Windows Search [Win+W] then type Device Manager.
If you find exclamation marks on any device, especially on USB devices that isn't suppose to happen, which brings me to the solution and on my opinion the only solution is to make System Restore or Refresh Windows.

3.If you didn't find exclamation marks on devices, then try re-install drivers for your keyboard and mouse.
 

My Computer

System One

  • OS
    64-bit Windows 8.1 Pro (RTM)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Made (2014)
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (O/C to 3.90 Ghz)
    Motherboard
    Gigabyte Z87M-HD3
    Memory
    8.00GB RAM
    Graphics Card(s)
    Gainward NVIDIA GeForce GTX 750 Ti (2GB Memory)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ASUS VE248
    Screen Resolution
    1920 x 1980
    Hard Drives
    SSD:KINGSTON SV300S37A120G
    HDD:TOSHIBA DT01ACA050
    PSU
    600V
    Case
    XCLIO Nighthawk Black Finish 0.6mm SECC ATX Mid Tower
    Cooling
    7 Fans
    Keyboard
    EKeyboard
    Mouse
    HP Mouse
    Internet Speed
    40 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
    Other Info
    Dual BIOS + Ultra Durability Enhanced
When you restarted the computer, how did you restart it?

Windows 8 has a default feature called Fast Startup. This means that when you power off the machine, it doesn't truly power it off, but instead it hibernates the inner parts of the system, suspending their state and saving them to disk.

However I think this means that some hardware issues which for previous versions of Windows were fixed by a restart, you need to do a full shutdown to properly turn off the PC. Then with any luck it should find the keyboard when you switch on.

The command I would try is this...
Code:
shutdown.exe /s /f /t 00
... but you have the interesting problem of how to do this without a working keyboard!

Can you get into the BIOS by pressing a key at startup, as suggested by my2cents? When I say "pressing a key" it may mean hitting the key (F2 or whatever) repeatedly and perhaps having several attempts.
 

My Computer

System One

  • OS
    Windows 8.1, 10
When I turn on the comp it boots to the normal clock screen. My problem is I can't even get to the login screen because my mouse and keyboard does not work.
 

My Computer

System One

  • OS
    Windows 8
    Browser
    Chrome
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