Windows 8 and 8.1 Forums

Laptop Wakeup Issues

  1. #1


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10

    Laptop Wakeup Issues


    Hi there. I recently upgraded my laptop, an HP g6-1b60us from Win 7 to Win 8Pro. All works fine, except when the Laptop wakes up from sleep. It has to reboot. Knowing that the HP POwer Manager was not compatible, I had uninstalled it. That still didn't resolve the problem. I finally ran a power efficiency diagnostics report. It's 6pages long, but in the end, different usb items prevent the laptop from entering sleep/suspend state. I only recognize one of them. An ideas? Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Can you upload the image of power efficiency diagnostics report?
      My System SpecsSystem Spec

  3. #3


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10


    Thanks, MissFortuneGo, for the reply. It is a lengthy report of 6 pages. The fact still remains that ALL USB devices refuse to go to sleep. The settings for the those items in the device manager say (and this is what is checked in power management under 'Properties': 'allow the computer to turn off this device to save power'. The line below 'allow this device to wake the computer' is greyed out, not checked, and not accessible. What is plugged in is: a usb drive, a usb mouse, and a usb wireless adapter.
    Now filesystem\srvnet was one of those services that requested the system from not sleeping. I did do a powercfg requestsoverride, and it's no longer among those items. Could I do a request override with these usb items? What is the syntax for that command? The usb devices all have long names...
      My System SpecsSystem Spec

Laptop Wakeup Issues
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