Windows 8 and 8.1 Forums


Problem w. WEI and processor/CPU

  1. #1


    Posts : 4
    Windows 8

    Problem w. WEI and processor/CPU


    Hey guys 'n gals.

    I just bought a new Samsung Ultrabook Series 7 13.3" which I love dearly.
    There is just one problem that makes me a little dissatisfied.

    Doing the WEI test I only score 3.5 on the processor part which to me seems a little odd since my computer has 2x 1.80 GHz cores installed.
    Samsung Support tells me that some background program/app might be holding down my CPU-speed. But if that's the case, how can I find/terminate that/those program(s) without resetting everything?
    And please, if you guys have any other suggestions I'd like to hear from you.
    Attached Thumbnails Attached Thumbnails Windows Experience Index score.png   Processor.png  
    Problem w. WEI and processor/CPU Attached Files

      My System SpecsSystem Spec

  2. #2


    For a dual-core, 1.8 GHz Ivy Bridge CPU, built for saving power, the chances are that the 3.8 WEI score is probably right.

    My Core2 Duo at 2.2 GHz scores 5.3...
      My System SpecsSystem Spec

  3. #3


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Quote Originally Posted by Cr00zng View Post
    For a dual-core, 1.8 GHz Ivy Bridge CPU, built for saving power, the chances are that the 3.8 WEI score is probably right.

    My Core2 Duo at 2.2 GHz scores 5.3...
    I agree.

    For a low power duel core 1.8Ghz it's a normal score.
    Don't run the test on battery, just in case.

    More performant dual core i5's get around and past 6.5 and you'll need desktop i5 and up to i7's to get about 7.5 and beyond.

    EDIT:
    Click image for larger version
    Look at the details, it's usually the integrated graphics that scores lowest and not the CPU. But in some special cases it can be the CPU.
      My System SpecsSystem Spec

  4. #4


    That's way too low.

    I'm sitting here with a Dell 6430u Ultrabook, with a Core i5-3437u at 1.9Ghz Dual core and it's WEI is a 7.1
    My Dell 6430u is a Core i7-3667u @ 2.0 Ghz and it comes in at 7.2

    My wife has a series 7 Samsung ultrabook at home , I'll check her score when I get home and post the results.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    Quote Originally Posted by pparks1 View Post
    That's way too low.

    I'm sitting here with a Dell 6430u Ultrabook, with a Core i5-3437u at 1.9Ghz Dual core and it's WEI is a 7.1
    My Dell 6430u is a Core i7-3667u @ 2.0 Ghz and it comes in at 7.2

    My wife has a series 7 Samsung ultrabook at home , I'll check her score when I get home and post the results.
    Great, I'm looking forward to hear more!
    I know that 1.80 isn't much in any case, but still I have a friend with the same laptop who gets way higher scores.
      My System SpecsSystem Spec

  6. #6


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Now that you've mentioned it, a Pentium 4 would be good for 3.5 but not an i5, even a U-labeled one...

    Mars,

    From the screenshot we still cannot see that the CPU has the min 3.5 (means you've already see the details then).

    Sometimes the WEI can calculate wrong scores and some users reported changed/improved scores after drivers updates (like Intel chipset drivers or graphics).

    If you do updates some drivers like chipset, graphics... it's good to re-run the WEI assessment.
    Also see if any important Windows update needs to be installed.

    I still don't see what program can influence the CPU in lowering it down during WEI. We still cannot exclude the possibility either.
    Samsung Support tells me that some background program/app might be holding down my CPU-speed.
    Don' t run the WEI on battery, look at the active Power Plan -> processor power management: this should have a max of 100% BUT it's what the WEI does automatically anyway. Samsung Support must have thought on some third-party programs that control the CPU speeds like some of those overclocking tools that might be set for underclocking instead. I couldn't run some of those on my laptop at all (locked settings) and I doubt you have one of those programs there too.

    Mind the drivers first.
      My System SpecsSystem Spec

  7. #7


    That WEI thingy is very inaccurate and does not reflect system capabilities. After seeing so many discussions about it I run some tests and results showed that it is very coarse. Left my processor (Phenom II x4 965BE) at stock speed (3.4 GhZ) and WEI shoved 7.5, OCed it to my standard 4.2GhZ and it still showed same. Only when I underlcocked it down to 2.8 GhZ the score fell to 7.1. Next I run full AV system scan together with some other programs loaded to the point where whole system started showing some lag and still WEI did not change. Was thinking to stop couple of cores on the processor but than I remembered WEI results from few month ago when I had an Athlon II x2 270 @ 4.1 GhZ and the score was 7.1. Most changes were to Graphics score when I severely ubderclocked GU and score fell to half the normal. Changing from HDD to SSD score vent from 5.7 to 8.i for that part.
      My System SpecsSystem Spec

  8. #8


    My wife as a Samsung Series 7, it's got an Intel Core i5-3337u @ 1.8Ghz, with Windows 8 standard edition and the WEI for the processor is 6.9.

    This is the same CPU that your computer has, your CPU should be much higher. I've done 0 performance tweaking on this laptop.
      My System SpecsSystem Spec

  9. #9


    Posts : 4
    Windows 8


    Quote Originally Posted by pparks1 View Post
    My wife as a Samsung Series 7, it's got an Intel Core i5-3337u @ 1.8Ghz, with Windows 8 standard edition and the WEI for the processor is 6.9.

    This is the same CPU that your computer has, your CPU should be much higher. I've done 0 performance tweaking on this laptop.
    This is very odd then! I find myself checking the processor and WEI on every laptop I can get near these days just to make sure that mine's not uniquely bad... But I guess it is, somehow.
    Do you guys have any idea what I should do with this problem? I was considering doing a factory reset but I'd rather not and find out what's wrong in the first place.

    And, Hopachi, regarding drivers I'm pretty sure I'm completely up to date. Windows Update is up to date (*ha ha*) and Intel's own driver checker on their webpage doesn't show anything new. But, not knowing that much about processors: as you can see on the second screenshot, CPU-Z only shows around 800 MHz Core Speed. Is this just because the processor isn't being "pushed" to its limits by a program or does this number actually show some kind of average speed? Because if this is the regular core speed I think it makes great sense that WEI is so low. But still the processor speed sholdn't ​be that
      My System SpecsSystem Spec

  10. #10


    Looks like WEI did not manage to kick processor into "high gear" as they, specially on laptops have power saving modes within a range and some even a "turbo" mode were they scale it's speed with software requirements.
      My System SpecsSystem Spec

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Problem w. WEI and processor/CPU
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