Windows 8 and 8.1 Forums


Disk Clean-up - Windows Update Clean-up Stuck.

  1. #1


    Posts : 2
    Windows 8 Pro

    Disk Clean-up - Windows Update Clean-up Stuck.


    Greetings,

    I've done a clean install of Windows 8 + installed all Windows updates.

    After doing so I ran the disk clean-up tool to remove temp files and saved files from Windows updates, however I have ran into a problem. The disk clean-up tool gets stuck when it reaches the Windows update Clean-up stage. It's literally been on there for the past hour. When restarting it does say configuring updates but no % bar and also would just get stuck there unless you manually reboot.

    Any ideas?

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    Windows 8


    I had the same problem with windows 8 a while back and googled it and found some sites that said to delete everything in C:\Windows\SoftwareDistribution, do not delete the SoftwareDistribtion folder, only the folders and files in it, these are for the windows updates when installing or something like that. The sites said the the files in the folder could be corrupt. The deleted items will be recreated the next time you check for Microsoft updates. The clean up tool then ran fine BUT it has occurred several more times and I again had to delete the files. I also installed Windows 8.1 beta on a separate hard drive and guess what, it is doing the same thing. Looks like a bug in windows, but deleting the files I said will allow the clean up tool to run. I would only do this if you are brave or see what other people say first.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 Pro


    Hello Lynn,

    That was the first thing I did, forgot to mention it, sorry.

    I however have fixed my problem by using the following command "Dism /Online /Cleanup-Image /RestoreHealth".

    Cheers all.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    Windows 8


    Stantor, what does this command do ? repair the cleanup tool or stop it from doing the windows update cleanup ? what ?
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows 8


    Never mind I found the answer in this forum
      My System SpecsSystem Spec

  6. #6


    Posts : 22
    Windows 8


    @Lynn, please share it with us? Thanks
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by pilau View Post
    @Lynn, please share it with us? Thanks
    Mr. Brink has laid out all the details in his well-written tutorial here:

    DISM - Fixing Component Store Corruption in Windows 8

    Cheers!
      My System SpecsSystem Spec

  8. #8


    Posts : 22
    Windows 8


    That was quick! Thank you very much.
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by my2cents View Post
    Quote Originally Posted by pilau View Post
    @Lynn, please share it with us? Thanks
    Mr. Brink has laid out all the details in his well-written tutorial here:

    DISM - Fixing Component Store Corruption in Windows 8

    Cheers!
    It's probably what Lynn should have done.

    Much appreciated my2c!
      My System SpecsSystem Spec

  10. #10


    Posts : 2
    Windows 8 Pro 64

    Here is another way to kill the WindowsUpdate Cleanup hang


    This may have already been described above (apologies if so) but here is a way to stay in the regular Windows 8 Control Panel.

    First of all, this Windows Update Cleanup got rid of several GB of stuff and was worth it. But the tool did hang, I gave it two hours which should have been enough. I found the following suggestion that worked.

    Go to Control Panel, System and Security, Action Center, Troubleshoot Common Computer Problems, System and Security, Fix Problems with Windows Update. Then once there I went to "Advanced" and it said that it would run as Administrator and repair the problem.

    Within seconds of clicking the box the problem went away.
      My System SpecsSystem Spec

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Disk Clean-up - Windows Update Clean-up Stuck.
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