Windows 8 and 8.1 Forums

Help updating new laptop.

  1. #1


    Posts : 22
    Windows 8 64-bit

    Help updating new laptop.


    Hey guys,

    Recently bought a new laptop for everyday use and average gaming, however i feel that there is a performance issue for what the laptop actually has and i was hoping for some help and guidance through updating etc. I'm pretty familiar with computers however when it comes to updating drivers I tend to be hesitant in case something goes wrong. (I have browsed through the stickied folders but again im fairly hesitant on which applies)

    The laptop has an A10 4600m Quad Core at 2.3GHz with a dual graphics 7670M + 7660G. A few performance issues arise when generally using the laptop, such as going through files and transferring items, or opening programs (task manager tends to takes some time to open). Gaming wise as well, comparing with my previous laptop of 4 years i feel as though the performance is very on par with each other which is very annoying as the previous laptop was very poor graphic wise.

    Driver Details

    A10 processor - Version Date - 21/04/2009, Driver Version - 6.2.9200.16451 (I suppose this needs updating )
    Dual graphics - Currently using the 13.6 Beta 2 Catalyst.

    Any help would be appreciated such as pointing me in the right direction for driver updates and settings within these drivers (such as the catalyst).

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Hello Professor,

    How new is your laptop? Was it fast initially or slow right out of the box?
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    Windows 8 64-bit


    The performance such as gaming has been the same since the start, the start up and shut down speed i think has decreased quite a bit since out the box. (start-up has decreased due to start-up programs but i think its a little slow for what it is)
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    How long have you had it? Any chance for an exchange or return due to your issues? I'm not trying to deter your request for assistance but I really think you might be better served in trying to take those routes if available and if you try to work these issues out via Lenovo support, they may have already identified an inherent issue and be in a better position to recommend a fix. Good luck.
      My System SpecsSystem Spec

  5. #5


    Posts : 22
    Windows 8 64-bit


    Owned it for a few weeks now. I wouldn't say the effects are majorly problematic, I'm just not sure that its running as it should be, be it drivers wise etc.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Quote Originally Posted by Professor Badge View Post
    Owned it for a few weeks now. I wouldn't say the effects are majorly problematic, I'm just not sure that its running as it should be, be it drivers wise etc.
    I also own a Lenovo and I can only tell you that, if I were in your shoes right now, I would do a factory restore, go to the Lenovo website, look for and apply "only" their updated drivers and/or BIOS updates. In fact, I still have most of the original Lenovo drivers installed and they are working just fine. However, once you go beyond the confines of Lenovo's driver recommendations/updates, you could encounter a Lenovo support problem if your issue doesn't get resolved here.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Hello again Professor,

    Just a thought, but maybe your slowness issue is being caused by all that unnecessary Lenovo bloatware and I would not be surprised if your performance started to improve simply by removing that junk and maybe get rid of their trial antivirus (if you haven't done so already). They generally use McAfee and that is a real resource hog from my experience. You could also post a screenshot of your task manager so we could take a quick look. Here's mine for comparison:

    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 22
    Windows 8 64-bit


    I may give that a go, there a several processes running with lenovo such as powerdvd and youcam software. One major thing that is easily noticed is that I have a staggering 50 background processes, for which I have no reason as to why or which to remove :P. Also do you find that task manager takes several seconds (upwards to 10+) to open for the first time (this is reoccurring should I close task manager and wait some time to reopen it).



    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    YEP! Looks like you need to get rid of some of those unneeded programs. The task manager opening slowly is probably a byproduct of your system running not as fast as it should. Why don't you take apeek at your installed program entries, and if you would like to share that view, I'm sure the forum members (including myself) will make some appropriate recommendations. Here's mine on my test rig (used for testing only) :

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Posts : 22
    Windows 8 64-bit


    Ok here is a list of the currently installed programs. Quite a hefty list. (One thing that has caught my eye, is that several programs, those that seem key to the system appear to have been installed on the 3rd month of the year which is 3-4 months before the purchase of the laptop. I'd imagine that was when the machine was assembled ?)


    Click image for larger version
    Click image for larger version
    Click image for larger version
      My System SpecsSystem Spec

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