Windows 8 and 8.1 Forums


ASUS Windows 8 Random Freezing (please help)

  1. #1


    Posts : 7
    Windows 8

    ASUS Windows 8 Random Freezing (please help)


    This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze.I was looking at other threads that seemed to not help really, but I guess I could upload my event log in eventvwr if that might help.I have a ASUS G46V gaming laptop.
    ASUS Windows 8 Random Freezing (please help) Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    You have tons of disk I/O errors and this indicates a hardware problem with either the disk itself or the disk controller:

    Troubleshooting the disk:
    Download CrystalDiskInfo and see if you can read the SMART data from the drive.
    If an SSD, check to make sure your partitions are properly aligned.

    Troubleshoot the controller:
    Download latest chipset drivers (if Intel) or latest SATA drivers (if AMD).

    Sorry to be so brief but I am growing tired of writing book-length responses and getting no replies at times. Someday, I will learn how to master the one-line response technique that many forum gurus seem to use successfully. Good luck.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    Can you go into just a little more detail about troubleshooting the disk? I downloaded the program and all I could really see that troubled me was it said 'Health Status: Caution'.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    Here is a picture showing what CrystalDiskInfo is telling me. imgur: the simple image sharer Hope that helps in finding out the problem

    (if you all dont trust imgur, I also uploaded it as an attachment)
    Attached Thumbnails Attached Thumbnails ergh.png  
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8


    Help please :/
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    Anyone...?
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If you know the make and model of your hard drive you can go to the manufacturers website and download a free utility to check your hard drive for errors. Those utilities are usually pretty straight forward, pass or fail. I have never used CrystalDiskInfo so I have no idea what your screen shot means.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8


    The computers hard drive finally crashed today, brought the computer into BestBuy (where I bought it from). Solved I guess.
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    That's to bad, I hope you backed up any important data before the crash.
      My System SpecsSystem Spec

ASUS Windows 8 Random Freezing (please help)
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