Windows 8 and 8.1 Forums

Hard drive not working

  1. #21


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by alphanumeric View Post
    The OEM installed recovery utility is usually installed to a hidden partition. Installing Windows 8 likely erased it or made it not usable. Hitting F4 may have changed the boot loader so it's now pointing at a partition that doesn't exist. I'm just guessing here mind you. If that's all it is you should be able to boot from your install media an reinstall 7. What happens when you boot from your Windows 7 DVD? Did you change your boot order so the DVD drive is the first/boot device?
    Installing Windows 7 deleted the Windows 8 Recovery Partition.

      My System SpecsSystem Spec

  2. #22


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by alphanumeric View Post
    @ theog, The OP used the term "downgrade" but in this instance it sounds like he just replaced Windows 8 with Windows 7. He didn't downgrade though the manufacturer. That's the way I read anyway so not having downgrade rights doesn't really apply. It looks like PCWorld did the swap and likely charged a fee for it. I'll let the OP confirm this, but for the moment I'm not going to get to hung up on the downgrade rights issue.
    The OP has personal downgrade rights, therefore is NOT licenced to use any OEM manufacturer Windows 7 software.

    sends a query to Samsung as to why "Recovery Solution 5" appeared to be missing
      My System SpecsSystem Spec

  3. #23


    Posts : 39
    windows 8


    Just tried that but it makes no difference as to how I am having to boot up.
      My System SpecsSystem Spec

  4. #24


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Reset first boot device order to

    For UEFI install:
    Windows Boot Manager.

    For Legacy install:
    HDD drive.
      My System SpecsSystem Spec

  5. #25


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by theog View Post
    Quote Originally Posted by alphanumeric View Post
    @ theog, The OP used the term "downgrade" but in this instance it sounds like he just replaced Windows 8 with Windows 7. He didn't downgrade though the manufacturer. That's the way I read anyway so not having downgrade rights doesn't really apply. It looks like PCWorld did the swap and likely charged a fee for it. I'll let the OP confirm this, but for the moment I'm not going to get to hung up on the downgrade rights issue.
    The OP has personal downgrade rights, therefore is NOT licenced to use any OEM manufacturer Windows 7 software.

    sends a query to Samsung as to why "Recovery Solution 5" appeared to be missing
    Yes that's true. The OP didn't use an OEM manufacturer supplied windows 7 disk so that's not an issue. He purchased his own copy.
      My System SpecsSystem Spec

  6. #26


    Posts : 39
    windows 8


    Sorry for being so dim but do not quite understand what you are telling me to try with "Windows Boot Manager and HDD Drive".Could you please be more explicit with the instructions.
      My System SpecsSystem Spec

  7. #27


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit
      My System SpecsSystem Spec

  8. #28


    Posts : 39
    windows 8


    Think there has been some misconception somewhere down the line but to clarify the situation is as follows:-Bought this machine new on 7th june with Windows 8 installed and as I think this system is an abomination I had the engineer at PC World remove Windows 8 completely and when I say completely I mean every jot.Samsung then updated the Bios system for these machines but in their arrogance the update only works correctly for the Windows 8 installation.I now find that I am unable to boot up by just pressing the power button because all I see when I do that is a blank screen.The only way I can access my computer now is by entering Bios and using Bios Override.Have just finished talking to a Samsung rep. who has told me that the update changed the function of a chip in the motherboard and the only way to have this changed is to return the computer to Samsung where I suppose they will make a hefty charge.Talk about being dictated as to what choice one has.
      My System SpecsSystem Spec

  9. #29


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    OK, but it was working fine before you pressed F4 right? Windows 7 was installed and working, so you should be able to reinstall it again. It would seem to me anyway.
      My System SpecsSystem Spec

  10. #30


    Posts : 39
    windows 8


    Windows 7 is working fine once I gain access to the computer,the problem is booting up.
      My System SpecsSystem Spec

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Hard drive not working
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