Windows 8 and 8.1 Forums

Windows 8 crash

  1. #1


    Posts : 2
    Windows 8

    Windows 8 crash


    Hello to all
    I had many problems in Windows 8 in recent months that ,although I do web searches about the problem no result.
    So posting some images io thought to solve it:
    1) Surfing the internet normally, Google Chrome closes suddely and all the desktop becomes black with only the recycle bin and doesn't allow me to do something else.
    http://s14.postimg.org/gobjh59u9/2013_06_14_18_10_15.jpg
    2) I always appear these two windows:
    http://s22.postimg.org/mdxk8wwq9/2013_06_14_18_10_25.jpg
    (i read of turn off the hardware acceleration but I don't know how can i do)
    http://s8.postimg.org/nqrum39fp/2013_06_14_18_10_38.jpg


    and the screen becomes all blue.


    3) When i turn it off and i relight appears to me this window:
    http://s7.postimg.org/eofjukxhm/2013_06_14_18_13_11.jpg


    any advice or help? except clearing because we've already tried ...

    Thanks

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Have you tried booting into Safe Mode ???
      My System SpecsSystem Spec

  3. #3


    Posts : 103
    Windows 8.1 64 Bit


    From the last picture it seems that the hard disk or its cable are failing as the BIOS is not detecting it. and coupled with the stability issues you have it could be more probable. Try HDTune from safe mode as said and check SMART data and see if there is something wrong.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Universe View Post
    Hello to all
    I had many problems in Windows 8 in recent months that ,although I do web searches about the problem no result.
    So posting some images io thought to solve it:
    1) Surfing the internet normally, Google Chrome closes suddely and all the desktop becomes black with only the recycle bin and doesn't allow me to do something else.
    http://s14.postimg.org/gobjh59u9/2013_06_14_18_10_15.jpg



    2) I always appear these two windows:
    http://s22.postimg.org/mdxk8wwq9/2013_06_14_18_10_25.jpg


    (i read of turn off the hardware acceleration but I don't know how can i do)
    http://s8.postimg.org/nqrum39fp/2013_06_14_18_10_38.jpg




    and the screen becomes all blue.


    3) When i turn it off and i relight appears to me this window:
    http://s7.postimg.org/eofjukxhm/2013_06_14_18_13_11.jpg

    Click image for larger version


    any advice or help? except clearing because we've already tried ...

    Thanks
    Added your pictures for you to speed things up.
      My System SpecsSystem Spec

  5. #5


    Posts : 2
    Windows 8


    In Safe mode works fine .... I tried to delete the AVG antivirus and it seems that the cards explorer error and true image that no longer appear .... But you restart always the same
      My System SpecsSystem Spec

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