Windows 8 and 8.1 Forums

SFC /Scannow - Corrupted Files

  1. #1

    SFC /Scannow - Corrupted Files

    so here's the deal - my machine is screaming fast right now and set up just the way i like it, runs like a champ and everything seems to be working perfectly - but being the a-retentive guy that i am, i still usually run a few diagnostics fairly often, and that's how i came across these corrupted files, by running sfc /scannow even tho my system was running fine. in fact i've run sfc several times now, hoping that corrections would eventually come, but no luck.

    the thing is all of the corrupted files are of the *.lnk variety:

    Cannot repair member file (see list below)...of Microsoft-Windows-explorer-shortcuts, Version = 6.2.9200.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked. This component was referenced by [l:264{132}]"Microsoft-Windows-SKU-Foundation-Package-shell~31bf3856ad364e35~amd64~~6.2.9200.16384.Microsoft-Windows-SKU-Foundation-Package-shell"

    Control Panel.lnk
    Programs and Features.lnk
    Computer Management.lnk
    Task Manager.lnk
    Mobility Center.lnk
    Power Options.lnk
    Disk Management.lnk
    Windows Explorer.lnk
    Event Viewer.lnk
    Device Manager.lnk

    not only are all of the "corrupted" files of the *.lnk variety, but all of these identified links seem to work perfectly fine - i searched my system for each of these links (which are present in multiples) and they launched just fine. anyway, i would obviously like sfc /scannow to return zero problems, even tho the problems that are being reported don't seem to impact my system's performance. what i really don't want to do is have to attempt a system repair, refresh or reset in order to resolve these issues, not after getting my system tuned to my liking. fwiw i've tried going back to a couple of restore points but got the same sfc results.

    any ideas as to what i might try to get these corrupted files/links repaired? something that won't involve losing any of my settings or program installations? fwiw here's a look at my event log summary - pretty clean in terms of errors and warnings, and the few that are listed have nothing to with the sfc files:

    Click image for larger version

      My System SpecsSystem Spec

  2. #2

    Posts : 22,576
    64-bit Windows 10

    Hello Robert,

    You're in luck. I just finished the tutorial below earlier today that deal with this type of situation. You might give the Dism /Online /Cleanup-Image /RestoreHealth command from OPTION ONE a try to fix any corruption in the component store where SFC gets the files from for it's repairs. Afterwards, restart the PC, and try the SFC scan again to see if it may be able to repair them afterwards. You may still need to run SFC a few times with a restart between each time.

    DISM - Fixing Component Store Corruption in Windows 8

    Hope this helps,
      My System SpecsSystem Spec

  3. #3

    should have mentioned in my original post that i had also tried dism route - "no component store corruption detected. the operation completed successfully" was returned... even tho the dism routine didn't find any corrupted files, sfc did, and continued to find the same corrupted files after several (5+) sfc runs and reboots. fwiw dism was my best friend when i first installed w8 given all of the tweaking (read messing up) i was doing to the metro side of the os - it amazingly reset/fixed alot of lot of the botches i made along the way. but that was when i was getting to know w8, intentionally messing around with settings, services, etc., to see their effects. i had to eventually scrap it and do a fresh install, but it was a great way to familiarize myself with the software. anyway, it would be great if, with some help, i could figure out how to repair these "corrupted" files/links - i would love to run sfc and get no errors. but as i mentioned in my first post, these "corrupted" files don't seem to have any effect on my system's performance - my machine is running lights out...

    anyway, thanks for the quick response and very nice job on the dism tutorial!
      My System SpecsSystem Spec

  4. #4

    Posts : 22,576
    64-bit Windows 10

    Those shortcuts (.lnk files) look like the ones in the Power User Tasks menu. You might open it to test if the shortcuts in it still work.

    Power User Tasks Menu - Open in Windows 8
      My System SpecsSystem Spec

  5. #5

    nope, all power menu (w+x) links work just fine - i'm wondering if it has something to do with the pokki start menu program that i recently took for a spin, which i didn't like and uninstalled shortly after install, it seemed to have quite system links built in, maybe that's what sfc is seeing as missing, as no longer there?
      My System SpecsSystem Spec

  6. #6

    Posts : 22,576
    64-bit Windows 10

    I wouldn't think so unless it made changes to any system files or folders. Since everything seems to work just fine, I wouldn't worry about it much.
      My System SpecsSystem Spec

  7. #7

    had a little more time today to look into it and found that all of the "corrupted" files (links) identified in the sfc scan are located in the following folder:



    4 - Control Panel.lnk
    10 - Programs and Features.lnk
    03 - Computer Management.lnk
    2 - Search.lnk
    5 - Task Manager.lnk
    09 - Mobility Center.lnk
    08 - Power Options.lnk
    04 - Disk Management.lnk
    3 - Windows Explorer.lnk
    1 - Run.lnk
    07 - Event Viewer.lnk
    1 - Desktop.lnk
    05 - Device Manager.lnk
    06 - System.lnk
    01 - Command Prompt.lnk
    02 - Command Prompt.lnk
    4 - Control Panel.lnk



    PublicKey neutral in the store, file cannot be checked - This component was referenced by [l:264{132}]"Microsoft-Windows-SKU-Foundation-Package-shell~31bf3856ad364e35~amd64~~6.2.9200.16384.Microsoft-Windows-SKU-Foundation-Package-shell"

    the things is, all of the links (shortcuts) reported as corrupted in this folder work perfectly well......
      My System SpecsSystem Spec

  8. #8

    Posts : 22,576
    64-bit Windows 10

    In Windows there are two sets of files, one set are the actual Windows system files, and the other set are in the component store. The files in the component store are what are used by SFC to replace any corrupted actual system files with.

    The files listed in your SFC log are the ones in the component store.

    Since these are not the actual system files, but basically like a backup, and only for shortcuts, there's really no need to worry about them. Since DISM was unable to repair the component store, the only option to repair them would be to do a repair install or refresh Windows 8. Personally, I don't think it's worth the trouble to do that.
      My System SpecsSystem Spec

  9. #9

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Have you tried running sfc in Safe Mode ?

    It's something to try anyway.
      My System SpecsSystem Spec

  10. #10

    1. even tho sfc reports that it can't "repair" these files, this claim seems to be misleading in that they don't appear to be damaged/corrupted. instead the problem seems more related to a service (for lack of a better term) not being able to reference these files, the service being the Microsoft-Windows-SKU-Foundation-Package-shell.

    2. shawn, you commented "Since DISM was unable to repair the component store..." - actually dism didn't find any problems/issues. a dsim health check returns: no component store corruption detected. the operation completed successfully.

    3. repair install looks interesting, i thought w8 did away with that in favor of refresh and reset, guess not... nonetheless i'm a little reluctant, even after reviewing the tutorial (very nice job btw). is it possible to do a system restore if the repair install didn't go as expected? would i have to reinstall wmc or would i just enter the wmc activation number instead of dvd activation number during the reinstall process? really don't like the idea of possibly having to reinstall my gpu drivers, it was somewhat of a pain to get them going perfectly.

    4. i'll give sfc a shot in safe mode, can't hurt. again, as i mentioned, i'm not too concerned about the sfc report given my system is running like a champ and the indicated sfc issues don't seem to be anything much to worry about. i just don't like the idea that i now have to sift through the log file every time i run an sfc scan, to make sure that nothing new is logged on top of the current issue, know what i mean?
      My System SpecsSystem Spec

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