Windows 8 and 8.1 Forums


Windows 8 shut down problem

  1. #1

    Windows 8 shut down problem


    I have windows 8 x64 system. When I shut down my laptop, It waits in black screen from time to time, nothing happens if you don't use the power button to shut down. Sometimes it happens during the openning process. I had no such a problem before updating the windows. I have this problem for 2 months. One day I can shut down easily, the other day it causes a problem. I used to a vista user but when I shut down, it was closing the programs but windows 8 can't handle this. I hope I'm wrong and there is a solution you can offer.

    Thanks for now

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    look at your harddrive activity when shutting down, you may be hibernating instead of shutting down.

    Have you noticed when you startup it goes straight to your desktop and bypasses your login?

    Check your power plan, and see if your shutdown is set to hibernate or hybrid sleep
      My System SpecsSystem Spec

  3. #3


    First of all, thanks for your answer.

    I can't check the hard drive activity because there is no led for this. I know it is weird but geniuses in toshiba decided to create performance models this way. But power led is active during this problem, just screen turns black. If I don't push the power button to shut down, it waits almost an hour, sometimes more. But this time, it cause a problem during the opening screen like can't skip from black screen to login screen. You have to push the power button to shut down then you can startup accurately.

    It hasn't went straight to my desktop. The only thing happened, I use a program for start menu and thanks to this program it skips the metro screen and shows my desktop. But sometimes it doesn't work and left me in the metro screen. I wonder that could be a problem. Another thing I wonder, why windows can't handle the shutdown proccess? I closed firefox, torrent and outlook manually but it happened again. On the shutdown screen it says there is a program but then it closes on its own.

    As I said, I had no such a problem. I updated then shutdown and windows 8 didn't accept this for the upgrade. Then I restart it but this time it stucked for hours. I shut down my laptop by using power button then this problem occured. I'm suspicious about some system settings but I have no idea what they are.
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    I had a somewhat similar issue when I installed Start 8 then Windows fences, they did not like each other, and I had a blank startup screen sometimes, and other times my metro showed only a few tiles..

    Try uninstalling your start menu program and see if its resolved..

    I use Start Menu 8 from IObit and its running fine..
      My System SpecsSystem Spec

  5. #5


    Spain
    Posts : 39
    Windows 8 Professional x64


    What laptop is this? What year did you purchase it in?
      My System SpecsSystem Spec

  6. #6


    I use classic start menu. I'm going to remove it but the problem occured after the update case. I got classic start menu before this problem. Let's see what's going on
      My System SpecsSystem Spec

  7. #7


    Julian, I bought the laptop in 2013. Satellite P855
      My System SpecsSystem Spec

  8. #8


    Spain
    Posts : 39
    Windows 8 Professional x64


    Try the following: Open up the task manager, go to the "Startup" tab and please post a screenshot here for us.

    -Julian
    Microsoft Student Partner
      My System SpecsSystem Spec

  9. #9


    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Spain
    Posts : 39
    Windows 8 Professional x64


    Give disabling everything that isn't from Intel, Realtek, or Microsoft a try and see if you still get the issue.

    Let me know if you have any luck!

    -Julian
    Microsoft Student Partner
      My System SpecsSystem Spec

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