Windows 8 and 8.1 Forums


Major multiple problems with win8

  1. #1


    Posts : 2
    windows 8

    Major multiple problems with win8


    In december I purchased anew ASUS laptop. It came with win8 installed. Everything was fine for about a month. The new interface was annoying but w/e, change happens and i adjusted. But the OS performance has quickly tanked.

    My first problems was a lost in framerate playing LoL. Initially I could run it at high setting and get 60fps but now i run it on low setting and I'm lucky to get 30fps.

    Then I started to have a problem whenever I shutdown the system. Upon reboot it would freeze for 5-10 minutes once I was at my desktop. This problem persists but I just never turn off my comp or let it sleep to get around it.

    In my attempts to fix these problems I tried to install updates. This requires the system to enter a restart which results in the computer freezing and never installing updates/restarting.

    My computer wont recognize USB drives unless they are plugged in with comp shut off and then booting (after freeze for 10 min).

    I downloaded a copy of Win 7 from microsoft website and loaded it on a USB boot drive so I could use my old cd key and run a stable OS finally. However the formatting of the HDD said that win7 could not be installed on that format type. I tried to use system utilites to repartition and reformat one to install on, but of course the partition program hangs when it attempts to populate the partition list.

    So I decided I would restore the system using the backup partition. Again, when I tried using the restore utility my computer froze until I did a hard reboot.

    My latest problem that started today is anything I try to install using the "InstallShield wizard" hangs at 0% and never finishes.

    I feel like I'm trying to kill the worlds most malicious virus and its my OS. All the forums are people yelling at each other as being "win8 fanboys" or "geezers scared of the new layout". I've found no useful help. All I want is to be able to use the computer I bought. Cause right now its basically a $500 web browser.

    I don't even know what I'm trying to ask from you guys, because I am having so many problems I don't even know which to start on without a different one stopping me from starting. Any advice, personal experience, or guidance is greatly appreciated.

    Here is a link to the laptop I purchased:
    ASUS S56CA-WH31 15.6" Ultrabook - Newegg.com

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Well,you could take it back to the store.
    It should be still under warranty.

    This is a long shot, since your problems are so many, but you could try running:

    Dism /Online /Cleanup-Image /RestoreHealth

    In administrator command prompt & after it finishes run sfc /scannow.
    It takes a long time to finish.Be patient & Let it run & finish.
    Post back with results.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    Quote Originally Posted by medab1 View Post
    Well,you could take it back to the store.
    It should be still under warranty.

    This is a long shot, since your problems are so many, but you could try running:

    Dism /Online /Cleanup-Image /RestoreHealth

    In administrator command prompt & after it finishes run sfc /scannow.
    It takes a long time to finish.Be patient & Let it run & finish.
    Post back with results.
    I bought it off newegg, so I dont know how easy the return process would be or if they would fix it. Honestly I don't want to return it. Its initial performance was great and I had quickly put my worries about win8 aside. I don't want to get rid of the comp I just want it to perform like it did when I purchased it.

    I'll look in to the solution you posted and get back to you when I've done it.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by phucitol View Post
    Quote Originally Posted by medab1 View Post

    This is a long shot, since your problems are so many, but you could try running:

    Dism /Online /Cleanup-Image /RestoreHealth

    In administrator command prompt & after it finishes run sfc /scannow.
    It takes a long time to finish.Be patient & Let it run & finish.
    Post back with results.
    I'll look in to the solution you posted and get back to you when I've done it.
    I had problems with my computer & the dism command fixed them, where sfc could not.
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Dism /Online /Cleanup-Image /RestoreHealth


    I just ran it & it took about 25 minutes to finish.
    A picture:


    Click image for larger version

    It caught & fixed new problems sfc /scannow couldn't even find.

    EDIT---
    This checks for component store corruption, records the corruption to C:\Windows\Logs\CBS\CBS.log and FIXES the corruption using Windows Update. This operation takes ~10-15mins or more depending on the level of corruption.

    It wouldn't hurt to reboot after running the command to configure any updates.
    Last edited by David Bailey; 21 Apr 2013 at 02:43.
      My System SpecsSystem Spec

Major multiple problems with win8
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