Windows 8 and 8.1 Forums


Sfc /Scannow found corrupt files and logs not helping

  1. #1


    Posts : 7
    Win 8

    Sfc /Scannow found corrupt files and logs not helping


    Sfc /scannow found corrupt files but was unable to fix some. The log does not say whats wrong just stops. Not really sure where to go from here. Help please.

    Sfc /Scannow found corrupt files and logs not helping Attached Files

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  2. #2


    Posts : 22,585
    64-bit Windows 10


    Hello Dieli, and welcome to Eight Forums.

    Yep, your logs seem to be incomplete with no issue found so far.

    Did the scan finish, or did it stop with an error or get interrupted?

    Go ahead and run SFC again, create a new sfcdetails.txt file, and post it to see if it may be complete this time around.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Win 8


    The logs are the same as before. I ran a chkdsk /r and even after that made some repairs running sfc still gives me the same error and incomplete logs. I also tried running sfc in safe mode and doing a refresher using windows 8 recovery tool still getting the same logs and sfc issue.
    Sfc /Scannow found corrupt files and logs not helping Attached Files
      My System SpecsSystem Spec

  4. #4


    Posts : 22,585
    64-bit Windows 10


    What was the full exact error message that SFC gave you? If you like post a screenshot of the command prompt showing everything to see if something may stand out.

    Are you having any issues in Windows 8 for needing to run SFC?

    If not, then I wouldn't worry about it to much.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Win 8


    I ran sfc because apps would not open when clicked. Also windows action center would alert me that I did not have an AV active even though I had norton installed, and when I picked norton or windows defender from the list it would not activate it. Thats when I ran the sfc saw the error and did a windows refresh using the windows 8 recovery tool. I am no longer having the AV issue, and havent used the pc enough to tell if Im still having the app problem yet but am still encountering the sfc error.

    Thanks for taking the time to help me with this!
    Attached Thumbnails Attached Thumbnails sfc.jpg  
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Lot of people are having problem with running third party anti virus program such as Norton, McAfee etc... and in some case it also causes BSOD. I would not be surprised if running sfc /scannow could not finish because of Norton is running.
    What I suggest is to uninstall Norton completely using their special Uninstaller program then re-run sfc /scannow. You might need to run sfc multiple times as needed until you get a message: Windows did not find any integrity violation.
      My System SpecsSystem Spec

  7. #7


    Posts : 22,585
    64-bit Windows 10


    Yep, that's why the log is incomplete. SFC was interrupted with that error.

    If you are not having any issues, then I wouldn't worry about it.

    If you are, then you might consider refreshing Windows 8.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Win 8


    removed norton. ran sfc three times and nothing changed. logs are still incomplete. I have noteced that the apps are still not opening when I click on them. This usually happens after I wake up my pc from hibernate.
      My System SpecsSystem Spec

  9. #9


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    You could do what Shawn's advice ie. refreshing Windows 8. However, you will have to re-install all the apps.

    Or you could try to run sfc offline as followed:

    (Option One)
    SFC /SCANNOW Command - Run in Windows 8


    1. Run chkdsk C: /r /f Assume that C: is your Windows 8 drive.
      Reboot your PC for chkdsk to run and repair any errors.
    2. Boot your PC from Windows 8 Installation DVD/USB, Next on the first screen, Click "Repair your computer" on next screen->Trouble Shoot -> Advanced Option -> Command Prompt
      OR:
      Win+C->Settings->Power , Hold down SHIFT Key, click Restart ->Trouble Shoot->Advanced Option->Command Prompt
    3. Type: diskpart
    4. Type: List Volume Make a note of what drive letter associated with your Windows 8
    5. Type: Exit
    6. Type: sfc /scannow /offbootdir=N:\ /offwindir=N:\Windows where N is the drive letter in step 4


    sfc is now running silently without any percentage progress indicator. If succeeded, it will give a message (might have to run sfc multiple times if needed):
    Windows did not find any integrity violation

    Cheers !!!
    Last edited by Brink; 01 Mar 2013 at 14:16. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  10. #10


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Thanks for editing the post Shawn. I missed that again
      My System SpecsSystem Spec

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