Windows 8 and 8.1 Forums

iphlpsvc (ip Helper) consumes 12% CPU at all times

  1. #1

    Posts : 18
    Windows 8.1 Pro

    iphlpsvc (ip Helper) consumes 12% CPU at all times

    iphlpsvc service (ip Helper) consumes 12% CPU at all times. The same service in windows 7 behaves without problems. On both machines run the same programs.

    Any idea?
    Attached Thumbnails Attached Thumbnails iphlpsvc.jpg  

      My System SpecsSystem Spec

  2. #2

    Posts : 1,121
    Windows 8.1 x64

    I don't know what is wrong, but the service seems to be IPv6 related. If you use homegroups, you may not want to do this, but you could try turning off IPv6 in the Network Connections panel which you can access by using the Run box and typing ncpa.cpl or the Network and Sharing Center, change adapter settings, properties of the adapter, and uncheck IPv6.

    I don't suppose you would know of anything on your system that used the IPv6 protocol?
      My System SpecsSystem Spec

  3. #3

    Posts : 651
    Windows 8.1 x64

    Unchecking IPv6 doesn't actually disable IPv6 at all, it just unbinds it from the adapter - this can actually be very bad if you do have something on the box that attempts to use IPv6 (for example, HomeGroup) and can't find an adapter with IPv6 to bind to.

    If you want to prefer IPv4 over IPv6 you should use the DisabledComponents value in the registry to properly modify how TCPIP and TCPIPv6 work:
    reg add HKLM\System\CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents /t REG_DWORD /d 0x20 /f
    If you *really* want to go about disabling IPv6 entirely, you can set this, but it is highly NOT recommended as certain OS components do require IPv6 to function properly, and doing this will break that functionality:
    reg add HKLM\System\CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents /t REG_DWORD /d 0xffffffff /f
    I see this setting as more of a "test" for troubleshooting, whereas the first setting is something you can do on a more permanent basis. Note setting either registry setting requires a restart to take effect.
      My System SpecsSystem Spec

  4. #4

    Posts : 18
    Windows 8.1 Pro

    I should have waited before upgrading to windows 8. It is always like this… things do not work properly in the beginning

    I reinstalled windows 8 and this problem disappeared… however, I am running to other problems like updates that refuse to be downloaded or installed… and when eventually the updates are downloaded the green indicator stuck for hours with the status installing and nothing happens…

    Thanks for replying guys.
      My System SpecsSystem Spec

  5. #5

    personally i tried this method now iam never getting that type of problem i mean iphlpsvc so go with this for solve iphlpsvc error
      My System SpecsSystem Spec

iphlpsvc (ip Helper) consumes 12% CPU at all times
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