iphlpsvc (ip Helper) consumes 12% CPU at all times

entropy

New Member
Messages
18
iphlpsvc service (ip Helper) consumes 12% CPU at all times. The same service in windows 7 behaves without problems. On both machines run the same programs.

Any idea?
 

Attachments

  • iphlpsvc.jpg
    iphlpsvc.jpg
    73.8 KB · Views: 270

My Computer

System One

  • OS
    Windows 8.1 Pro
    System Manufacturer/Model
    HP Pavilion dv7-3040ev
    CPU
    1.60 GHz Intel Core processor i7-720QM
    Memory
    8GB
I don't know what is wrong, but the service seems to be IPv6 related. If you use homegroups, you may not want to do this, but you could try turning off IPv6 in the Network Connections panel which you can access by using the Run box and typing ncpa.cpl or the Network and Sharing Center, change adapter settings, properties of the adapter, and uncheck IPv6.

I don't suppose you would know of anything on your system that used the IPv6 protocol?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Unchecking IPv6 doesn't actually disable IPv6 at all, it just unbinds it from the adapter - this can actually be very bad if you do have something on the box that attempts to use IPv6 (for example, HomeGroup) and can't find an adapter with IPv6 to bind to.

If you want to prefer IPv4 over IPv6 you should use the DisabledComponents value in the registry to properly modify how TCPIP and TCPIPv6 work:
Code:
reg add HKLM\System\CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents /t REG_DWORD /d 0x20 /f

If you *really* want to go about disabling IPv6 entirely, you can set this, but it is highly NOT recommended as certain OS components do require IPv6 to function properly, and doing this will break that functionality:
Code:
reg add HKLM\System\CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents /t REG_DWORD /d 0xffffffff /f
I see this setting as more of a "test" for troubleshooting, whereas the first setting is something you can do on a more permanent basis. Note setting either registry setting requires a restart to take effect.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15
I should have waited before upgrading to windows 8. It is always like this… things do not work properly in the beginning :)

I reinstalled windows 8 and this problem disappeared… however, I am running to other problems like updates that refuse to be downloaded or installed… and when eventually the updates are downloaded the green indicator stuck for hours with the status installing and nothing happens…

Thanks for replying guys.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    System Manufacturer/Model
    HP Pavilion dv7-3040ev
    CPU
    1.60 GHz Intel Core processor i7-720QM
    Memory
    8GB
Back
Top