Windows 8 and 8.1 Forums


Windows 8 hangs when loading taskbar

  1. #11


    w
    Quote Originally Posted by milw0rm View Post
    I'm wondering if event viewer would shed some light on this. Could you do the following?:

    1. Download myeventviewer from Nirsoft: Alternative to standard event viewer of Windows
    2. Run it and go to: "File/Clear All Event Logs" and then shut the program down.
    3. Restart your PC.

    Then use these posting instructions and attach the zip file created so we can examine any logs created:

    Blue Screen of Death (BSOD) Posting Instructions

    -cheers
    attachment added
    Windows 8 hangs when loading taskbar Attached Files

      My System SpecsSystem Spec

  2. #12


    Posts : 108
    Windows 8 Pro 64bit


    Some of your logs seem to be pointing towards the files: wiaservc.dll and stisvc.exe which are the Windows Image Acquisition Service. This deals with imaging software being able to communicate with hardware such as digital cameras and scanners etc... I wonder if you have any of those devices attached to your PC?, if so please remove them for testing purposes. You can also try disabling the Windows Image Acquisition (WIA) service for testing purposes, see if that helps.

    If it does help then it's possible the files are corrupt, try using sfc /scannow to fix this:

    SFC /SCANNOW Command - Run in Windows 8

    I've looked through your drivers.txt file and there are a number of drivers you should consider updating to Windows 8 64bit versions or removing/un-installing if un-needed:

    RTL8168.sys - Realtek Gigabit Ethernet PCI Express driver: Realtek
    iirsp.sys - Intel Raid StorPort Driver: Driver Reference Table
    iaStorV.sys - Intel Matrix Storage Manager driver (base) (now is the Rapid Storage Technology (RST) driver): Driver Reference Table
    nfrd960.sys - IBM ServeRAID Controller Driver: Driver Reference Table
    adpu320.sys - Adaptec .NET Ultra320 Driver: Driver Reference Table
    nvraid.sys - nVidia nForce RAID Driver: Driver Reference Table
    nvstor.sys - nVidia Storage Drivers: Driver Reference Table
    adp94xx - Adaptec HostRAID SAS Driver: Driver Reference Table
    SiSRaid2.sys and SiSRaid4.sys - SiS AHCI Stor-Miniport Driver: Driver Reference Table
    lmimirr.sys - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver: Driver Reference Table
    stexstor.sys - Promise SuperTrak EX Series Driver: Driver Reference Table

    The above information suggest you have a lot of different RAID drivers on your system which could be causing problems. Please make sure you're only using the driver suggested from you hardware manufacturer. If you have not already please make sure you are using the most up-to-date chipset drivers from your manufacturer:

    GIGABYTE - Motherboard - Socket AM2+ - GA-MA785GM-US2H (rev. 3.3)

    This is all I got, if it doesn't help maybe someone with more expertise can.

    -cheers
      My System SpecsSystem Spec

  3. #13


    Thanks for the fast reply! Ill check on all of this tonight after work and post results.
      My System SpecsSystem Spec

  4. #14


    Quote Originally Posted by milw0rm View Post
    Some of your logs seem to be pointing towards the files: wiaservc.dll and stisvc.exe which are the Windows Image Acquisition Service. This deals with imaging software being able to communicate with hardware such as digital cameras and scanners etc... I wonder if you have any of those devices attached to your PC?, if so please remove them for testing purposes. You can also try disabling the Windows Image Acquisition (WIA) service for testing purposes, see if that helps.

    If it does help then it's possible the files are corrupt, try using sfc /scannow to fix this:

    SFC /SCANNOW Command - Run in Windows 8

    I've looked through your drivers.txt file and there are a number of drivers you should consider updating to Windows 8 64bit versions or removing/un-installing if un-needed:

    RTL8168.sys - Realtek Gigabit Ethernet PCI Express driver: Realtek
    iirsp.sys - Intel Raid StorPort Driver: Driver Reference Table
    iaStorV.sys - Intel Matrix Storage Manager driver (base) (now is the Rapid Storage Technology (RST) driver): Driver Reference Table
    nfrd960.sys - IBM ServeRAID Controller Driver: Driver Reference Table
    adpu320.sys - Adaptec .NET Ultra320 Driver: Driver Reference Table
    nvraid.sys - nVidia nForce RAID Driver: Driver Reference Table
    nvstor.sys - nVidia Storage Drivers: Driver Reference Table
    adp94xx - Adaptec HostRAID SAS Driver: Driver Reference Table
    SiSRaid2.sys and SiSRaid4.sys - SiS AHCI Stor-Miniport Driver: Driver Reference Table
    lmimirr.sys - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver: Driver Reference Table
    stexstor.sys - Promise SuperTrak EX Series Driver: Driver Reference Table

    The above information suggest you have a lot of different RAID drivers on your system which could be causing problems. Please make sure you're only using the driver suggested from you hardware manufacturer. If you have not already please make sure you are using the most up-to-date chipset drivers from your manufacturer:

    GIGABYTE - Motherboard - Socket AM2+ - GA-MA785GM-US2H (rev. 3.3)

    This is all I got, if it doesn't help maybe someone with more expertise can.

    -cheers
    I ran Sfc /scannow it found a corrupt file and fixed it. I restarted and issue remains, I then disabled the WIA service and my boot time is now 40-50secs. Seems you have found the issue now how can I fix the WIA service?
      My System SpecsSystem Spec

  5. #15


    here is my CBS log
    Windows 8 hangs when loading taskbar Attached Files
      My System SpecsSystem Spec

  6. #16


    Posts : 108
    Windows 8 Pro 64bit


    I'm glad that disabling WIA service has sorted out the slow boot problem. I'm not 100% sure why a windows service would be causing you a problem which is why it surprised me when you said it was a windows service causing the problem, this is not usually the case. I was hoping that if the file was corrupted sfc /scannow would have fixed it but this is not the case.

    One possibility is for some reason WIA was set at "Automatic" instead of "Manual" which it is by default. This would cause the slow boot since it's then looking for scanners, digital cameras and other hardware when booting. Please try setting the WIA service to "Manual" and reboot your PC to see if that helps. If that doesn't help you can try and set all Windows 8 services to default by using this tool:

    Set Windows Services To Default Startup

    -cheers
      My System SpecsSystem Spec

  7. #17


    Quote Originally Posted by milw0rm View Post
    I'm glad that disabling WIA service has sorted out the slow boot problem. I'm not 100% sure why a windows service would be causing you a problem which is why it surprised me when you said it was a windows service causing the problem, this is not usually the case. I was hoping that if the file was corrupted sfc /scannow would have fixed it but this is not the case.

    One possibility is for some reason WIA was set at "Automatic" instead of "Manual" which it is by default. This would cause the slow boot since it's then looking for scanners, digital cameras and other hardware when booting. Please try setting the WIA service to "Manual" and reboot your PC to see if that helps. If that doesn't help you can try and set all Windows 8 services to default by using this tool:

    Set Windows Services To Default Startup

    -cheers
    Set WIA service to manual, pc now boots in 38-40secs thank you sooo much for all the help!!!
      My System SpecsSystem Spec

  8. #18


    Posts : 108
    Windows 8 Pro 64bit


    Glad to help!!
      My System SpecsSystem Spec

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