Windows 8 and 8.1 Forums


windows 8 shutdown/restart problem

  1. #1


    Posts : 2
    windows 8

    windows 8 shutdown/restart problem


    hi
    i have recently bought a samsung series 5 laptop with windows 8 installed on it. after a week or so, my laptop would not shut down or restart. i have read previous forms and i have tried everything. when i click on shutdown, or restart, nothing happens. there is no error, nothing. i have tried to shutdown through the CMD: shutdown -r -t 0
    and that didnt work.

    can someone please help me?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello in234, and welcome to Eight Forums.

    You might see if turning off Fast Startup may be able to help. Some people have reported shut down and/or restart issues with Fast Startup turned on.

    Fast Startup - Turn On or Off in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    i have tried that, but still nothing. when i click shut down, nothing happens. Also i forgot to mention that when i press Ctrl+Alt+Del and from that screen i try to shutdown at the bottom right corner, all the buttons/icons on screen disappear and my mouse is still visible. Nothing happens tho after that.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    For now, see if using the force shut down and restart options in the tutorial below may work you.

    Power - Add Cascading Desktop Context Menu in Windows 8


    Did you close all windows before trying to shut down or restart?

    If so, then you might troubleshoot by temporarily disabling all startup programs, restart the computer, and see if you still have any issues. If not, then enable a startup program, test shut down/restart again, and repeat to see if one may be the culprit.

    Startup Items - Manage in Windows 8
      My System SpecsSystem Spec

windows 8 shutdown/restart problem
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