Windows 8 and 8.1 Forums

File history cannot recognize my external HD

  1. #1

    File history cannot recognize my external HD

    it says File history cannot recognize my external HD.

    Under the icon of my external HD it says "Unknown error". Its HP SimpleSave 1TB external hard drive.

    Please Help. Thanks.
    Sent from my Windows 8 device using Board Express

      My System SpecsSystem Spec

  2. #2

    It says "File History doesn't recognize this drive" Please help Click image for larger version
      My System SpecsSystem Spec

  3. #3

    Posts : 1
    Windows 8

    I have the same problem , did you get any answers
      My System SpecsSystem Spec

  4. #4

    Couple things I've learned about win8 file history;
    1. you can't have the win7 backup on a schedule.. switch it to manual.
    2. when it forgets the drive I make a folder on that forgotten drive and share it with 'everybody' having permissions & restart the computer and magically file history works again.
      My System SpecsSystem Spec

  5. #5

    Posts : 9
    Windows 8

    Thank you. I had the same problem, Win 8.1, external drive via USB, though File Explorer says it's a 'Local Disk'. But I had all this 'file history doesn't recognise this drive' nonsense. Reboot didn't work, disconnect/reconnect didn't work, but creating a new folder on the drive and sharing it with 'Everyone', plus a couple more minutes trying it, turning File History off and on, WORKED. Regards, Nigel
      My System SpecsSystem Spec

File history cannot recognize my external HD
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