Problem with Windows 2010/Windows 8

annekiely

New Member
Messages
1
I have a new HP laptop with Windows 8 and Office 2010 installed. Word 2010 has become unresponsive - I can't print documents.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Hp Pavilion g6
Is Office 2010 updated? through windows update?
I don't have any problems with Office 2010 here...
 

My Computer

System One

  • OS
    Windows 8.1 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core I7-3770K
    Motherboard
    MSI Z77 MPower
    Memory
    8GB Crucial BallistiX 1600MHz CL8 DDR3
    Graphics Card(s)
    EVGA Geforce GTX 780 SC 3GB
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    LG Flatron W2243S
    Screen Resolution
    1920X1080
    Hard Drives
    OS: 2X Kingston HyperX 3K 120GB Raid0
    Storage: 500GB WD Scorpio Blue
    PSU
    Fractal Design Tesla R2 800W
    Case
    Fractal Design Define R4 Black Window Edition
    Cooling
    Corsair H60 2013 edition
    Keyboard
    Corsair K70 MX-Brown
    Mouse
    Razer DeathAdder 3.5G
    Internet Speed
    25Mbps
    Browser
    Google Chrome
    Antivirus
    Avast Antivirus
    Other Info
    Logitech Z623 speakers and Razer Megalodon headset
You might scan with Malwarebytes, and see if you have any virus/malware. What do you mean it becomes unresponsive? Do you mean it freezes? And could you please fill in your system specs using Speccy?
 

My Computer

System One

  • OS
    W7
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