Windows 8 and 8.1 Forums


Experiencing Shutdown Freeze

  1. #1

    Experiencing Shutdown Freeze


    Hi, ive upgraded to Windows 8 Pro and it worked well for a while. But recently, i cant seem to shut my laptop down. After clicking on the shut down button, all it does is load the "shutting down" screen and it stays there forever.

    Ive tried checking the other threads for solutions but none are working. (ive turned off that fast boot thing, uninstalled antivirus and spyware detector, disabled all startup tasks, and tried downloading the drivers i need)

    just a note: i was having BSOD problems with Smb_driver.sys before and uninstalled it for the meantime. (IRQL_NOT_LESS_OR_EQUAL (Smb_driver.sys)) <--in case this helps.

    WOuld love to be able to shut this thing down without manually holding the power button till it does.

      My System SpecsSystem Spec

  2. #2


    well, for those who are having the same problem, i found a way to work around the whole thing. watch the video on the link it helped me.

    Windows 8 Shutdown Issue Solved - YouTube

    i guess since the initial problem isnt solved yet, i shouldnt mark this as solved... or should i?
      My System SpecsSystem Spec

  3. #3


    Posts : 1
    Win 8


    Quote Originally Posted by songjunkee1018 View Post
    well, for those who are having the same problem, i found a way to work around the whole thing. watch the video on the link it helped me.

    Windows 8 Shutdown Issue Solved - YouTube

    i guess since the initial problem isnt solved yet, i shouldnt mark this as solved... or should i?
    This still doesn't work for me. When its shutting down, it just gets stuck on the shutting down screen so I still have to do a hard shutdown.

    Do hard shutdowns cause harm?
      My System SpecsSystem Spec

  4. #4


    Remove the battery, disconnect the cables, disconnect the mains, press Power button, let the laptop rest for 10mins, replace the battery, connect the mains and reboot.
    If that doesn't fix, do a refresh with this Tutorial.
    Refresh Windows 8
      My System SpecsSystem Spec

Experiencing Shutdown Freeze
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