Windows 8 and 8.1 Forums


internet options disappeared

  1. #1

    internet options disappeared


    Laptop w8.1, Compaq Presario CQ61-222SA 15.6 inch (Intel Pentium Processor T4200, 3 GB, with Wifi.

    BT Hub 5 broadband wifi & cable connection that its led flashes showing is live..

    When switched on today Firefox could not connect.

    When click on the Internet Access icon on rite hand side of taskbar the blue vertical ribbon says no Connection.

    Tried various things including recycle the cable & wifi , restarting the laptop with no results.

    Can you help?

      My System SpecsSystem Spec

  2. #2


    Goto Control Panel > Network and Internet > Network and Sharing Center. Click Change adapter settings, then click on the Wi Fi and then Diagnose this connection. See if it'll reset and connect. Should work but if it doesn't, then do a restart and see if it'll work.
      My System SpecsSystem Spec

  3. #3


    Thanx, done.
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    Android,Windows 10 and Windows 7


    Quote Originally Posted by nichos View Post
    Laptop w8.1, Compaq Presario CQ61-222SA 15.6 inch (Intel Pentium Processor T4200, 3 GB, with Wifi.

    BT Hub 5 broadband wifi & cable connection that its led flashes showing is live..

    When switched on today Firefox could not connect.

    When click on the Internet Access icon on rite hand side of taskbar the blue vertical ribbon says no Connection.

    Tried various things including recycle the cable & wifi , restarting the laptop with no results.

    Can you help?
    There's a tool I have still works since windows 98 called Winsock repair does pretty much everything mentioned below in 1 click

    Sent from my P008 using Tapatalk
      My System SpecsSystem Spec

  5. #5


    Thank you,

    somehow eventually it worked but, do not know why yet.
      My System SpecsSystem Spec

internet options disappeared
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