WPA2 Enterprise Wi-Fi does not work at school

[evildog1]

Hello

I have a students laptop Lenovo Thinkpad T540p running Windows 8.1 that have problem with connecting to WPA2 Enterprise Wi-Fi and guest Wi-Fi at the school. Me and the IT guy spend all time fixing the network but it still not working. I followed many guides to reset all networks and delete all drivers to make Windows auto reinstall and i update all network drivers to the latest version from the Lenovo manufacturer, but it still won't connect. I update BIOS to the latest version and reset BIOS but Wi-FI still won't connect.

Connecting to my own Wi-Fi Hotspot is working fine

The guest Wi-Fi and WPA2 Enterprise does work on the following platforms that we tested many times: Win 7, Win 8.1, Win 10, Android, iOS, Windows Phone, OS X Yosemite and El Capitan

I guess that it is the certificate check problem in Windows?

Is there a location to see network error logs?

I need a quick help ASAP.
Here is the event log file of networks: https://drive.google.com/open?id=0B_6TXpxCnMc7aTA3TWdXSVlIUUU hopefully that it is in english

 

[GitNet]

You say that your own hotspot works fine, is the error "the password is incorrect" or something along those lines? Because if that is the case, try connecting to a different network other than your own or your school's, like a public WiFi hotspot, to rule out any sort of issue with the netbook, and if that works, tell the IT guy to try connecting the netbook over Ethernet - the wired method of internet connection.

If the Ethernet doesn't work, but the public hotspot does, ask him to check the "Proxy Settings" - settings used commonly by schools and workplaces for web filtering purposes. It's more than likely they've mistyped something and it's kicking out an error because of it