Windows 8 and 8.1 Forums

Network keeps disconnecting every now and then

  1. #1

    Network keeps disconnecting every now and then

    Hi, this is a problem i have with my network.

    For some reason, my internet will disconnect every now and then. How serious is it? Its annoying. I have to use the "troubleshoot problems" options now when it happens. The network can sometimes be so unresponsive that i have to restart it in hopes that it will reset.

    I tried some other fixes like turning off the network for a while and unplugging the modem, they worked for a while until it the problem keeps coming back.

    When it goes in its "Disconnected" state, the network icon has 4 bars lighted up even if the network isn't working. Sometimes an exclamation mark will show up saying that the connection is limited. (limited, disconnected same thing)

    When troubleshooter fixes this problem, i will usually get this result:

    Click image for larger version

    Yes and that error is specific. Sometimes i might get a "broadband modem is experiencing connectivity issues" notification like that or "Investigate Router issues".

    Here's a result of ipconfig:
    Windows IP Configuration

    Ethernet adapter Ethernet 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : home
    Link-local IPv6 Address . . . . . : fe80::6c6c:2f89:1797:8e5a%4
    IPv4 Address. . . . . . . . . . . :
    Subnet Mask . . . . . . . . . . . :
    Default Gateway . . . . . . . . . :

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    The reason i created this post instead of looking up related threads like these is because they don't mostly have the same problem i have, and that the solution sometimes doesn't work for me.

    EDIT: There are other computers at my location but the network seems to have only affected my computer.
    Last edited by Wooden Teeth; 21 Mar 2016 at 17:47.

      My System SpecsSystem Spec

  2. #2

    Please, i need help here. Like, nobody is replying and this is a serious thing i have. This is happening really often now and i need this to be fixed.
    Last edited by Wooden Teeth; 02 Apr 2016 at 18:23.
      My System SpecsSystem Spec

  3. #3

    Posts : 123
    Windows 8.1

    I have experienced similar problems with a new Laptop, randomly throughout the day, as you say very annoying indeed. No amount of configuration or new Drivers ever resolved the issue. I sent the Windows Network Diagnostics report to the Laptop manufacturer several times.
    Ultimately It had to be returned as unfit for use and a refund obtained under the regulations in my country.

    Maybe it was some incompatibility of that Wireless Card and the particular WAP, no idea.

    Another different Laptop with a different brand of Wireless Card worked fine.

    Apart from Driver issues, try other drivers, you can look at the Power Options for the Wireless Card. Use 'performance' options rather than power saving features which may switch off the Wireless Card, or lower the wireless signal.
      My System SpecsSystem Spec

  4. #4

    Posts : 47
    Windows 8.1

    Try adjust the setting as shown on the pictures.

    .Click image for larger versionClick image for larger version
      My System SpecsSystem Spec

Network keeps disconnecting every now and then
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