PING / Internet Disconnect / Windows vs. Mac

daqs

New Member
Messages
1
Currently, I own a Windows PC and a MacBook Air.

I am having no internet connection problems on my Mac (since everything seems to be working fine!), but on my Windows PC, I am getting sudden temporary loss of internet connection. Think of it as sudden loss of internet connectivity, and then it comes back after a few seconds and this keeps on happening again and again every 1-2 minutes.

So, I started a little investigation and I came up with the following results:

MacBook
Specifications: OS X Yosemite, Mid-2011 model, 4 GB memory.

After sending 50 pings to google.com from my macbook, I got 0% loss and no loss of packets of data, hence smooth internet connectivity. You can see in the image below, everything worked fine.

2W3iJ9z.png


Windows
Specifications: Windows 8.1, 16 GB memory, Intel Dual Band Wireless - AC 7260 WiFi driver.

After sending 48 (~50) pings to google.com from my windows PC, I got 16% loss and as you can see in the image, some pings were timed-out, sudden hence loss of packets of data, therefore no internet connectivity.

F0nAfEp.png


Now, both of these commands were executed at the same time from two different computers. As a potential solution, I even re-installed network drivers on my windows PC but apparently it did not help.

What could this mean? Faulty network hardware on my Windows PC, faulty software? anti-virus firewall doing? something else that I am not guessing right? any help is appreciated. Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
Your Macbook air would have nothing to do with that. Either crappy driver for the Windows machine, or Crapped out wifi card on the laptop. Otherwise, the last thing would be possible Packet Flooding and the Router/Gateway is shutting down the connection.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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