Windows 8 and 8.1 Forums


Losing Too Many Packets - Wifi barely working on laptop

  1. #1


    Posts : 8
    Windows 8

    Losing Too Many Packets - Wifi barely working on laptop


    Hello,
    So the other day my laptop's wireless internet connection stopped working.
    Other devices in my household are unaffected, including a desktop with a wireless connection, my phone, and a Playstation 3.

    It tells me my internet is connected but it's incredibly slow and gives me DNS errors or time out errors, although sometimes I can connect to google but just barely.

    I tried to use a USB Wireless Connection over the wireless adapter with no success. I have ensured my wireless network drivers are up to date. An ethernet cable works and I can connect when hardwired.

    I have tried ipconfig release/renew and dnsflush/dnsregister.

    My IPV4 and IPV6 are set to automatically connect.

    I have reinstalled driver software for my wireless adapter.

    Every time I ping my router, I get between 25%-100% packet loss, and consistently get 100% packet loss when pinging google and the like.

    I thought it was a hardware issue until I used the Wireless USB device and it had no better effect.

    At this point I suspect it's a firewall issue.
    I've run a scan with malwarebytes and Kaspersky but neither turned up anything at all, not to rule out that it might be a virus or malware but just to indicate I've thought of that, too.

    I run a Windows 8.1, Intel i5. If I need to include any other specs please let me know.
    Attached is a tracert I ran on yahoo.
    https://i.gyazo.com/fdee421e5a289b75...16ee62ef15.png

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Have you disabled Kaspersky and/or firewall temporarily to see if it makes a difference? A restore point before this started?
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Yes, I tried a restore point from before the problems started.
    I disabled Kaspersky, and turned off Windows Defender/Firewall.
    I also tried toggling the firewall on my router.

    Good suggestions, though.
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Since it is a laptop I would take it someplace else just to verify that it does the same thing. Maybe something strange between your router and laptop.
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8


    Quote Originally Posted by popeye View Post
    Since it is a laptop I would take it someplace else just to verify that it does the same thing. Maybe something strange between your router and laptop.
    Just took it to a coffee shop and it connects just fine. Well now we narrowed it down to being something funky between my home connection and laptop. Great suggestion!
    Now if we could just figure out what that funky thing is...
      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Have you tried forgetting the network then add it back manually through Network and Sharing?
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8


    Quote Originally Posted by popeye View Post
    Have you tried forgetting the network then add it back manually through Network and Sharing?
    I've forgotten the Network and then reconnected to it, but by 'manually' do you just mean finding the connection again through the network list? If yes, then yes I've done that.
      My System SpecsSystem Spec

  8. #8


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Yea, if you have broadcasting on then no need to manually add it back. Maybe reboot after forgetting it. Scratching my head trying to think what could make just the laptop have problems with the router when it was working.

    EDIT: Maybe try a different SSID on the router and see if it works. Or a router 30-30-30 reset which you may not want to do, write everything down or export config file first.
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    If I do a router 30-30-30 reset, do I need to contact my ISP?
    I'm pretty comfortable using the GUI so I could change the configuration pretty easily.
      My System SpecsSystem Spec

  10. #10


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Oh no, I assumed you had a regular router but if a gateway from your ISP I can't recommend any kind of reset. Contact them.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Losing Too Many Packets - Wifi barely working on laptop
Related Threads
Solved Computer Running Slowly, Games Barely Play in Performance & Maintenance
I honestly have no clue if I posted this in the right area, but I recently (today) found out that if I start any game on my laptop it lags on the main menu and really bad in-game. I even noticed my computer is running slower in general. I don't think it should be because I uninstalled my Display...
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
Hi, I've just set up a new Dell laptop for my father in law and it seems to be losing its system cache (I think that's what it is anyway). Normally when I use a computer for the first time new software takes a while to boot up, but then after this the software boots up much more quickly. This...
Hi all, I have a Dell Precision M6500 laptop on Win8 x64. I have the Broadcom Driver 15.4.0.17 from their site for my 5761E chipset. Under the NIC device in Device Manager, under Advanced, there is no option for enabling Jumbo Packets/Frames or setting the MTU (packet) size. Any other way to...
Hi All Is this a problem? do I have a hidden infection, Windows 8 Pro 64bit, Avast 8.0.1483, Malwarebytes Free, all scanned clean Also Do I need chipset drivers for this PC? A Few weeks back had a Worm Dropper Detected by Avast, I deleted the infection though, should I have not deleted...
Dropping packets on wireless in Network & Sharing
Here is my setup: Windows 8 on a desktop with Linksys AE3000 wireless adapter. I sometimes start losing packets when pinging to my router. Here is an example: Reply from 192.168.1.1: bytes=32 time=1ms TTL=64 Reply from 192.168.1.1: bytes= - Pastebin.com Now using my tablet with...
Get a BSOD every 10 minutes or so, have a Frankenstein PC I have assembled over the years. Worked great on Win 7, not at all now on Win 8 pro. Seems to happen more so after a dialog box opens. Should have known better than to adopt Win 8 so quickly.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook