Laptop won't connect to Samsung Galaxy S5 hotspot

BrewC2

New Member
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My Acer Aspire V5 laptop with Windows 8.1 will not connect to the wifi hotspot of my Samsung Galaxy S5 for some reason. The laptop connected to my previous Galaxy S3 phone, and connects to my home wifi modem no problem. It recognises the phone in the Network list (when you click on the 5 bars icon on the bottom bar next to the volume control), shows full signal but will not connect to it. In Control Panel/Network and Sharing Centre the only "active network" listed is the home wifi modem.

Yes I have seen the similar post replies from 2013 but the suggestions given either don't work on my laptop or don't make sense to me. Any ideas? (please keep the jargon to a minimum, my computer knowledge is limited)

Thanks
:thumb:


 

My Computer

System One

  • OS
    Windows 8
Did you check with your Cellular carrier if they allow you to use Tethering?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
try to set totally different network name on your phone from any that you had so far, and dont set the password - leave the network opened.
then try to connect.
could be that you already have saved network on your laptop, but with diff pw, or that it doesnt recognize the type of security

if it doesnt help, try to temporarily disable firewall and antivirus on your laptop, though they should allow you to connect, at least limited, but then wouldnt allow traffic to pass. but try it anyway
 

My Computer

System One

  • OS
    win 8.1
Is your laptop even 3G/4G/4G LTE compatible? A lot of laptops aren't.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Is your laptop even 3G/4G/4G LTE compatible? A lot of laptops aren't.

that doesnt matter at all, hes connecting via wifi, the phone processes mobile networking

Yea, one has nothing to do with the other, Wifi is Wifi, that is what you are connecting your laptop to the phone with.
Maybe something with security settings? Try setting everything up from scratch on the phone and leave it open security or try different security protocols to see if it works.

A friend with a laptop/tablet to see if it connects to the phone? Has been a week, maybe he fixed it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
A few months ago i had a Toshiba laptop, now I have an acer. They both had/have Windows 8.1. Yes I have updated all
windows updates. With the Toshiba laptop google android device manager found my phone easily. Now on this laptop
it will not acknowledge the device. So it downloaded onto my computer, so it is on my list of devices, but keeps saying
device not found. What do you think?
 

My Computer

System One

  • OS
    Windows
A few months ago i had a Toshiba laptop, now I have an acer. They both had/have Windows 8.1. Yes I have updated all
windows updates. With the Toshiba laptop google android device manager found my phone easily. Now on this laptop
it will not acknowledge the device. So it downloaded onto my computer, so it is on my list of devices, but keeps saying
device not found. What do you think?

First thing, this is the wrong section of forum, as i understood you connect your device via usb cable, it has nothing to do with networking.
So try to ask this and look under drivers and hardware subsection.

And second, self-explanatory, this is driver issue prolly, search forum under earlier mentioned section, and you will prolly find your answer.
 

My Computer

System One

  • OS
    win 8.1
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