Hi all.
I have a strange connection issue. My router (BT Home Hub 5) has two SSID's, one 2.4GHz and one 5GHz. I also have two WiFi extenders (Netgear N300) in the house, both of which are connected to the 2.4GHz SSID.
Up until a few days ago, my Win8.1 Pro laptop was comfortably connected to the 2.4GHz SSID and was solid for many months. Now, my laptop refuses to connect directly to that same SSID, but will connect quickly and easily to either of the Extenders.
When I attempt to connect to the problematic SSID (either by manually entering the security key or using WPS), it connects to the router, but states that the connection is limited (verified by no Internet connection). When I troubleshoot, the result is "WiFi doesn't have a valip IP configuration". The troubleshooter then supposedly fixes this error, but it in fact just connects to one of the extenders.
I've looked at the adapter (Broadcom 802.11n) settings and all seems to be as it should. DHCP is enabled and all other settings seem to be as they were previously.
I've tried turning off my firewall (Privatefirewall 7.0), anti-virus (AVG 2015 Free) and other security software (Peerblock 1.2 & SuperAntiSpyware 6.0.1200), then attempting to connect again, but the same connection issues happen so have to rule out any of those as the cause. Windows Firewall is disabled.
I want to use the problematic SSID as my extenders don't quite give me the same speeds as I was getting. Also, my laptop won't use the 5GHz SSID, as my Apple devices do.
Can anyone shed any light on what may be going wrong with this one SSID please?
Thank you in advance.
I have a strange connection issue. My router (BT Home Hub 5) has two SSID's, one 2.4GHz and one 5GHz. I also have two WiFi extenders (Netgear N300) in the house, both of which are connected to the 2.4GHz SSID.
Up until a few days ago, my Win8.1 Pro laptop was comfortably connected to the 2.4GHz SSID and was solid for many months. Now, my laptop refuses to connect directly to that same SSID, but will connect quickly and easily to either of the Extenders.
When I attempt to connect to the problematic SSID (either by manually entering the security key or using WPS), it connects to the router, but states that the connection is limited (verified by no Internet connection). When I troubleshoot, the result is "WiFi doesn't have a valip IP configuration". The troubleshooter then supposedly fixes this error, but it in fact just connects to one of the extenders.
I've looked at the adapter (Broadcom 802.11n) settings and all seems to be as it should. DHCP is enabled and all other settings seem to be as they were previously.
I've tried turning off my firewall (Privatefirewall 7.0), anti-virus (AVG 2015 Free) and other security software (Peerblock 1.2 & SuperAntiSpyware 6.0.1200), then attempting to connect again, but the same connection issues happen so have to rule out any of those as the cause. Windows Firewall is disabled.
I want to use the problematic SSID as my extenders don't quite give me the same speeds as I was getting. Also, my laptop won't use the 5GHz SSID, as my Apple devices do.
Can anyone shed any light on what may be going wrong with this one SSID please?
Thank you in advance.
My Computer
System One
-
- OS
- Win 8.1 Pro
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron N5010 (15R)
- Antivirus
- AVG 2015 Free
- Other Info
- PeerBlock 1.2
Privatefirewall 7.0
SuperAntiSpyware 6.0.1208 (Subscription)
AVG Free 2016
Bitdefender Anti-Ransomware