Windows 8 and 8.1 Forums


What VPN settings are required for Outlook2013?

  1. #1


    UK
    Posts : 108
    Windows 8.1 Pro (x64)

    What VPN settings are required for Outlook2013?


    Hello

    VPN/Exchange trouble!

    Although I can get one Win8.1 PC to connect to our companies MS Exchange (and download emails using Office 2013), I can't get my second Windows 8.1 PC to do the same thing.

    I am aware that I need to connect a VPN before connecting Outlook but what setting need to be the same and on my 2nd PC? Either way the VPN does *seem* to say it is connected. (i.e. If I click on the network icon it says "connected" top right underneath the VPN name. Also I can map the VPN drive and open it!)

    Here are some of my settings which are the same on both PCs.

    A) VPN Settings
    Start > Control Panel > Network and Sharing Center > [Rightclick on MyVPN] > Properties > Security >
    Type of VPN ==> Automatic
    Data Encryption ==> Require Encryption
    Authentication ==> Allow these protocols
    Challenge Handshake Authentication Protocol ==> Ticked
    MS-CHAP v2 ==> Ticked

    Start > Control Panel > Network and Sharing Center > [Rightclick on MyVPN] > Properties > Networking
    Internet Protocol Version 4 > Properties > Use the following DNS Server addresses

    However Outlook is having none of it and says: "The name cannot be resolved. The connection to Microsoft Exchange is unavailable"

    What other setting do I need to make sure that they are the same?

    In fact how can I test whether the VPN is set up correctly and running at all?

    Thanks

    J
    Last edited by ship69; 07 May 2015 at 20:46.

      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 108
    Windows 8.1 Pro (x64)


    Okay problem solved. Apparently I had to enter know and enter a) the domain and b) the start of my name.

    Working now.
      My System SpecsSystem Spec

What VPN settings are required for Outlook2013?
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