Windows 8 and 8.1 Forums


Can't see 5GHZ wifi on laptop with windows 8.1

  1. #21


    Have you assigned a name (SSID) to the 5Ghz band?

    There are 2 networks currently visible.
    SSID 1 : HOME-E9A6-2.4

    SSID 2 : <=== nothing shows here.

    I don't see the 5Ghz band with my Netgear WNDR3700v4 router either and I know I assigned a SSID to the 5Ghz band. Not on my 5 month old Lenovo K450 Desktop (has Ethernet and Wireless) or my 3 year old Dell 15R Laptop. Both have 802.11B/G/N support.

    There is some magic involved in getting this to work but I don't know (yet) what it is.
    Last edited by Ztruker; 27 Apr 2015 at 21:34.

      My System SpecsSystem Spec

  2. #22


    Posts : 16
    window 8.1


    don't know how to screenshot can't copy but Qualacomm Atheros AR95x wireless network
    802.1b preamble values long short
    adhoc 11n value enable
    receives buffers 256
    scan valid interval 60
    transmit buffer 512

    I also updated driver
      My System SpecsSystem Spec

  3. #23


    Posts : 16
    window 8.1


    the name of the network is called homenetwork1
      My System SpecsSystem Spec

  4. #24


    Posts : 356
    Windows 8.1 Enterprise


    Quote Originally Posted by mjofrancis View Post
    don't know how to screenshot can't copy but Qualacomm Atheros AR95x wireless network
    802.1b preamble values long short
    adhoc 11n value enable
    receives buffers 256
    scan valid interval 60
    transmit buffer 512

    I also updated driver
    This are correct settings for your adapter on Toshiba to see 5Ghz network signal.
    Ztrucker is correct, there is no 5Ghz signal coming out of your router.

    Which PC/laptop is the one that can see the 5Ghz signal?
    Please switch to PC capable of seeing ( or one that sees ) 5Ghz signal and perform following on that PC:

    press Windows key + X
    select Command prompt (Admin)
    type netsh wlan show all

    copy and paste output here, and if possible use code tags ( the # icon while posting ) to format your output while pasting here.
      My System SpecsSystem Spec

  5. #25


    Posts : 16
    window 8.1


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\francis>netsh wlan show all
    Wireless System Information Summary
    (Time: 4/28/2015 8:59:50 AM Eastern Daylight Time)

    =======================================================================
    ============================== SHOW DRIVERS ===========================
    =======================================================================

    Interface name: Wireless Network Connection 4
    Driver : Linksys AE6000
    Vendor : Cisco Consumer Products LLC
    Provider : Cisco Consumer Products LLC
    Date : 1/21/2013
    Version : 5.0.7.0
    INF file : C:\Windows\INF\oem17.inf
    Files : 8 total
    C:\Windows\system32\DRIVERS\AE6000w7.sys
    C:\Windows\system32\DRIVERS\FW_2870.bin
    C:\Windows\system32\DRIVERS\FW_3573.bin
    C:\Windows\system32\DRIVERS\FW_7610.bin
    C:\Windows\system32\DRIVERS\FW_7601.bin
    C:\Windows\system32\drivers\vwifibus.sys
    C:\Windows\system32\RaCoInst.dll
    C:\Windows\system32\RaCoInst.dat
    Type : Native Wi-Fi Driver
    Radio types supported : 802.11b 802.11a 802.11g 802.11n
    FIPS 140-2 mode supported : Yes
    Hosted network supported : Yes
    Authentication and cipher supported in infrastructure mode:
    Open None
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    Shared WEP-40bit
    Shared WEP-104bit
    Shared WEP
    WPA-Enterprise TKIP
    WPA-Enterprise CCMP
    WPA-Personal TKIP
    WPA-Personal CCMP
    WPA2-Enterprise TKIP
    WPA2-Enterprise CCMP
    WPA2-Personal TKIP
    WPA2-Personal CCMP
    Vendor defined TKIP
    Vendor defined CCMP
    WPA2-Enterprise Vendor defined
    WPA2-Enterprise Vendor defined
    Vendor defined Vendor defined
    Vendor defined Vendor defined
    Vendor defined Vendor defined
    Authentication and cipher supported in ad-hoc mode:
    Open None
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    WPA2-Personal CCMP
    Vendor defined Vendor defined

    =======================================================================
    ============================= SHOW INTERFACES =========================
    =======================================================================

    There is 1 interface on the system:
    Name : Wireless Network Connection 4
    Description : Linksys AE6000
    GUID : 940b2f53-b50b-4ac4-a608-feb45b04a125
    Physical address : 48:f8:b3:7b:e8:94
    State : connected
    SSID : HOMENETWORK1
    BSSID : d8:97:ba:b9:54:b0
    Network type : Infrastructure
    Radio type : 802.11n
    Authentication : WPA2-Personal
    Cipher : CCMP
    Connection mode : Profile
    Channel : 36
    Receive rate (Mbps) : 325
    Transmit rate (Mbps) : 325
    Signal : 68%
    Profile : HOMENETWORK1
    Hosted network status : Not available

    =======================================================================
    =========================== SHOW HOSTED NETWORK =======================
    =======================================================================

    Hosted network settings
    -----------------------
    Mode : Allowed
    Settings : <Not configured>
    Hosted network status
    ---------------------
    Status : Not available

    =======================================================================
    ============================= SHOW SETTINGS ===========================
    =======================================================================

    Wireless LAN settings
    ---------------------
    Show blocked networks in visible network list: No
    Only use GP profiles on GP-configured networks: No
    Hosted network mode allowed in WLAN service: Yes
    Allow shared user credentials for network authentication: Yes
    Block period: Not Configured.
    Auto configuration logic is enabled on interface "Wireless Network Connectio
    n 4"

    =======================================================================
    ============================== SHOW FILTERS ===========================
    =======================================================================

    Allow list on the system (group policy)
    ---------------------------------------
    <None>
    Allow list on the system (user)
    -------------------------------
    <None>
    Block list on the system (group policy)
    ---------------------------------------
    <None>
    Block list on the system (user)
    -------------------------------
    <None>

    =======================================================================
    =========================== SHOW CREATEALLUSER ========================
    =======================================================================

    Everyone is allowed to create all user profiles.

    =======================================================================
    ============================= SHOW PROFILES ===========================
    =======================================================================

    Profiles on interface Wireless Network Connection 4:
    Group policy profiles (read only)
    ---------------------------------
    <None>
    User profiles
    -------------
    All User Profile : HOMENETWORK1

    =======================================================================
    ========================== SHOW PROFILES NAME=* =======================
    =======================================================================

    Profile HOMENETWORK1 on interface Wireless Network Connection 4:
    =======================================================================
    Applied: All User Profile
    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : HOMENETWORK1
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect even if this network is not broadcasting
    AutoSwitch : Switch to more preferred network if possible
    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "HOMENETWORK1"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present
    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present

    =======================================================================
    ======================= SHOW NETWORKS MODE=BSSID ======================
    =======================================================================

    Interface name : Wireless Network Connection 4
    There are 4 networks currently visible.
    SSID 1 : HOMENETWORK1
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : d8:97:ba:b9:54:b0
    Signal : 64%
    Radio type : 802.11n
    Channel : 36
    Basic rates (Mbps) : 6 12 24
    Other rates (Mbps) : 9 18 36 48 54
    SSID 2 : HOME-E9A6-2.4
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : d8:97:ba:b9:54:a8
    Signal : 100%
    Radio type : 802.11n
    Channel : 11
    Basic rates (Mbps) : 1 2 5.5 6 11 12 24
    Other rates (Mbps) : 9 18 36 48 54
    SSID 3 :
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : d8:97:ba:b9:54:a9
    Signal : 100%
    Radio type : 802.11n
    Channel : 11
    Basic rates (Mbps) : 1 2 5.5 6 11 12 24
    Other rates (Mbps) : 9 18 36 48 54
    SSID 4 : DIRECT-roku-EEAC1D
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : dc:3a:5e:a6:d0:79
    Signal : 70%
    Radio type : 802.11n
    Channel : 36
    Basic rates (Mbps) : 6 12 24
    Other rates (Mbps) : 9 18 36 48 54
    THANKS REALLY APRECIATE THE HELP
    C:\Users\francis>
      My System SpecsSystem Spec

  6. #26


    Posts : 356
    Windows 8.1 Enterprise


    Ok, one question.
    If you switch to Toshiba laptop while connected and install it's Atherors driver without restarting, does the 5ghz network show up?
    if not does the network show up then after restating?
      My System SpecsSystem Spec

  7. #27


    Posts : 16
    window 8.1


    no , I will try
      My System SpecsSystem Spec

  8. #28


    Posts : 16
    window 8.1


    no still doesn t show
      My System SpecsSystem Spec

  9. #29


    Posts : 356
    Windows 8.1 Enterprise


    Sorry, out of ideas, I pasted your thread title into google and there seem to be other people having same issue with Windows 8 and 5Ghz band.
    so you might have a look if somebody figured out what could be the case, some registry hack or something.
      My System SpecsSystem Spec

  10. #30


    Posts : 16
    window 8.1


    Thank so much for trying, really appreciate it
      My System SpecsSystem Spec

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