Solved All of a sudden my laptop wifi signal is dropping (win 8)

Hi guys,
wonder if anyone can help me , all of a sudden (past two days) my laptop Lenovo y70 brand new has been having trouble with signal , it goes from 5 bars to 2 then back again every 30 seconds , i normally use my laptop for gaming and its been fine untill today for example i can no longer log into World of warcraft it just gets stuck on connecting.

I have tried to call my provider "BT" they said everything is fine
I have tried restarting my router ect ( BT home hub)
I recently got a wireless mouse i tried removing that in case it was interfering but still same.

any help please?

How far away from router? What make/model WiFi adapter?
Also if you are really on 8 you should upgrade to 8.1.

And welcome to the forum!

not far its just at the bottom of the stairs but its always been there.

no idea to either of those questios im a noob the laptop i bought month or so ago is the lenovo y70 touch if that helps?

First, make sure you've followed these steps, especially how the router is located: Wifi connection problem | Help | BT.com Help

You don't know what version of 8 you have? Type system information into the search bar, hit enter and it will show what version of Windows you have.

its 8.1 and the router has been in this place for years and never have i had any signal problems at all? its making me think its the WLAN card in the laptop?

Yea, could be the card is crapping out. Make sure the settings for the card don't allow for sleep or any kind of power saving/efficiency mode. Other than that since nothing has changed it may be the card itself going bad.

When you move the laptop closer to the hub does the signal stay strong?

how do i see the card settings?

Yep it seems to be the case - doesnt make sense for a brand new laptop

does this info help?
You are connected to the internet
Connected through Intel Dual Band Wireless-AC 3160
IP Address 192.168.1.113
Subnet mask 255.255.255.0
Gateway server 192.168.1.254
Preferred DNS server 192.168.1.254
DHCP Enabled
DHCP server 192.168.1.254
External IP Address 81.154.233.164
Adapter Type IEEE 802.11 wireless
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 Bps
Computer Name
NetBIOS Name SAMBEECH
DNS Name SamBeech
Membership Part of workgroup
Workgroup WORKGROUP
Remote Desktop
Disabled
Console
State Active
Domain SAMBEECH
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Using native Wi-Fi API version 2
Available access points count 4
Wi-Fi (BTHub3-R3HK)
SSID BTHub3-R3HK
Frequency 2412000 kHz
Channel Number 1
Name BTHub3-R3HK
Signal Strength/Quality 84
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags Currently Connected to this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK

You need to post all of the text from "netsh wlan show all". Not just a capture of a few lines.

attached

You're showing 99% signal strength with 72Mbps throughput which is good.

Could try booting in safe mode with networking to see if it acts the same. Just be careful what you do.

The Intel 3160 is a older card. The newest one is the 7260, which I have two laptops with that unit. My son got a Netgear USB wifi adapter, because at his school, it is hard to get a good signal in the rooms, because of the building being Concrete Block.

He said that worked a lot better than the onboard adapter.

the thing I don't understand is ive been using it absolute fine in exactly the same place same hardware ect for 3 months, could it be from the providers side (BT)?

could this help me?
BT Dual-Band Wi-Fi Range Extender 600

It should but sometimes you lose some speed using one. Also if the real problem is hardware going bad it isn't going to cure that. It may gradually get worse.

INSTALLED the extender and its boosted it massively its not dropping at all now !!! solved??

99% signal and 150 mbs throughput

Let's hope it is permanent, congrats!