Windows 8 and 8.1 Forums


Win8.1 laptop can't see the homegroup any more

  1. #1


    Posts : 9
    VISTA

    Win8.1 laptop can't see the homegroup any more


    I have a laptop with win 8.1 and have set up a homegroup. My printer is connected to this laptop. I also have a Vista machine and can access the printer with workgroups. I have a second laptop with 8.1 that was accessing the printer attached to the first machine OK, but today it won't - message is Access denied.

    I have been reading the threads and tried all the options I have found - deleted the homegroup and tried setting it up again with no luck. I have disabled the firewall (temporarily). I have checked the registry for IPv6 and all the suggestions on that thread. I have checked the clocks are in sync.

    On the second 8.1 laptop, the first machine comes up in Explorer, but is not available, yet Troubleshooting doesn't find anything wrong. When I go into Homegroup I only see Create, not Join.

    Any ideas what I can try so I can print?
    Thanks

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    What Internet Security Software are you running on the machines? Can the computers still see shared devices through Network Sharing.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    VISTA


    I am only using windows defender, and I have disabled the firewall on both machines to try and eliminate any issues. The computers can see each other on Network Sharing, and using the machine with the printer connected I just double clicked on the icon for the PC that doesn't show "join homegroup" and it is asking for credentials to connect to PC. I'm not sure what/whose ID is required here... I don't use a password on the machine. Is this the problem?
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    It is the user ID & Password that was used to log into the other computer.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    VISTA


    That is where I get stuck, because I don't use any passwords to log into the other computer, it just boots up straight to the windows desktop screen. As far as I can see, I am automatically logged in as "User" with Administrator rights. So I don't know what to put when the PC with the printer connected asks me for username and password - it doesn't accept anything with a blank password.
    Thanks for your help - appreciate any advice to get this sorted.
      My System SpecsSystem Spec

  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    The advice is already given. You need to set a password for the username on the other computer, or uncheck Password protection Network shares in advanced in Network Neighborhood.
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    VISTA


    Still no luck I'm afraid. I went to Network and Internet, Network and Sharing Center, Change advanced sharing settings and checked the settings there - in the Private profile, I have network discovery turned on, file and printer sharing turned on, and Allow windows to manage homegroup connections. The only place I could find password protection was under the All Networks section, and I turned this off on both PCs.

    There is still no homegroup available to join on the second PC, and I can't connect to the printer of the first PC.

    Grateful if you have any other ideas what might be wrong.
    Thanks
      My System SpecsSystem Spec

Win8.1 laptop can't see the homegroup any more
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