My modem/router suddenly started makes a clicking sound.

stanhilliard

New Member
Messages
20
My cable modem or router suddenly started makes a clicking sound. The sound lasts about a minute and then stops. Three times today. On my home workgroup win 8.1 was shout down but win XP was on. The 2-monitor icon for "local area connection" lights up when that happens.

What could be happening?
 

My Computer

System One

  • OS
    Windows 8.1, 7, XP, 98
    Computer type
    Laptop
    System Manufacturer/Model
    HP Spectre, Dell Studio 15...
    CPU
    i7
    Browser
    Firefox
    Antivirus
    Karpansky, F-Prot
There is no way, because there are no moving parts inside of it.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
I too am having a hard time figuring out what could possibly be making a clicking sound inside a modern modem or router. In the old days there were some tiny mechanical relays but those days are long gone.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I can't deny my own experience. It's true regardless of any theory. It is a loud click click click. At a constant rate of two or three times a second. It's like a mechanical clock but faster. Perhaps there is a something in there that behaves like a speaker. The modem and router are physically next to each other. The next time it happens I will try to determine which of the two devices it is coming from.
 

My Computer

System One

  • OS
    Windows 8.1, 7, XP, 98
    Computer type
    Laptop
    System Manufacturer/Model
    HP Spectre, Dell Studio 15...
    CPU
    i7
    Browser
    Firefox
    Antivirus
    Karpansky, F-Prot
Many modern (as in current models) routers and hubs use telecom style relays. That's almost certainly what you can hear. The question is why ? It could be work being done on the line causing the router to reset or it might have been a firmware update (ISP specific).
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
Many modern (as in current models) routers and hubs use telecom style relays. That's almost certainly what you can hear. The question is why ? It could be work being done on the line causing the router to reset or it might have been a firmware update (ISP specific).

Really thought consumer grade routers/modems all used solid-state relays these days. Haven't opened up my router to check though. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Many modern (as in current models) routers and hubs use telecom style relays. That's almost certainly what you can hear. The question is why ? It could be work being done on the line causing the router to reset or it might have been a firmware update (ISP specific).
Have not seen that in a very long time. Even with SoHo or Enterprise. Only thing on the last two that would make noise is the fan that may be installed to keep the unit cool.

The OP needs to give us Manufacturer & Model number of the device.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Many modern (as in current models) routers and hubs use telecom style relays. That's almost certainly what you can hear. The question is why ? It could be work being done on the line causing the router to reset or it might have been a firmware update (ISP specific).
Have not seen that in a very long time. Even with SoHo or Enterprise. Only thing on the last two that would make noise is the fan that may be installed to keep the unit cool.

The OP needs to give us Manufacturer & Model number of the device.

British Telecom HomeHub 2 and some versions of HomeHub3 (which is what I use)
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
I have Comcast Cable for Internet and TV and Telephone. The clicking happened last evening in at least two series about 2-3 minutes long, about 1/2 hour apart. At the time of the clicking the TV and telephone were working OK. Then at about midnight all three were dead. In the morning I rebooted the modem and router and all were back to normal.

The agent at Comcast technical service looked for a long time but could not find a record of any maintenance or outage.

There is a modem in the basement for the telephone only and a modem & router upstairs at the other end of the cable for the PC and WiFi. The clicking was upstairs.

Modem: ubee D3.0 model U10C035
Router: Netgear Wireless N Router WNR 2000
 

My Computer

System One

  • OS
    Windows 8.1, 7, XP, 98
    Computer type
    Laptop
    System Manufacturer/Model
    HP Spectre, Dell Studio 15...
    CPU
    i7
    Browser
    Firefox
    Antivirus
    Karpansky, F-Prot
That would be for the telephone. That is the only thing that uses a relay on those gateways. It should only happen during initial boot. It should not keep going on, unless there is a defective phone plugged in, if you are also getting the Digital phone service. If you also have their Home security system, it can also cause the phone relays to latch & unlatch.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
I don't have a security system. The modem that the phone lines go through is the one in the basement. The clicking was up stairs. Whenever I reboot the upstairs modem & router there is no sound.
 

My Computer

System One

  • OS
    Windows 8.1, 7, XP, 98
    Computer type
    Laptop
    System Manufacturer/Model
    HP Spectre, Dell Studio 15...
    CPU
    i7
    Browser
    Firefox
    Antivirus
    Karpansky, F-Prot
I'm a little late to the party but I can confirm I too am having these clicking sounds with my U-Verse Gateway. I do not have the TV or Telephone service, strictly Internet service. A month ago the modem would click loud enough for me to hear in another room. For me, it's a one time double click per reboot. The modem then resets, drops the connection and reboots. Wait about 5-10 minutes & the entire click/reboot process starts over again.

I attempted a hard reboot (unplugged 30 seconds) and a reset (red button). Neither had any impact. My internet drops for a few hours then returns. The SSID disappears & the LAN drops as well. Yesterday, it dropped and is still down 26 hours later. U-Verse tech ran remote tests & said they would have to send a technician. What's odd is how until now would always reconnect after a few hours.

I too was surprised that a solid state device could make a mechanical sounding clicking. While it may or may not be a mechanical sound, the sound definitely exists. And having done a few searches, this is not strictly something experienced by the OP or myself.
 

My Computer

System One

  • OS
    W7U
That is because there is a relay in them for the telephone ports.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
That is because there is a relay in them for the telephone ports.

Guess he missed your post from three months ago. ;)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
This usually means that an electrolytic capacitor is in the process of failing. It is not uncommon and I have experienced this more than once in different devices including an Asus NT-16 router. It can continue to work in this state for a while and then will fail and the router will stop working. In the above router I replaced the failing one. You can open the router and identify the culprit as a capacitor with the top of its aluminum can bulging up. This means it is failing or has failed. Once the device has failed the noise will cease.

People who think that only non-solid-state devices can be responsible for noise are incorrect. There are no relays in routers.
 

My Computer

System One

  • OS
    Linux
Back
Top