AC7260 wireless card disconnects

C

Cyber Kong

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I bought a laptop with Intel AC7260 wireless card. It randomly disconnects from my network usually after a couple of hours of use some times after few minutes. When i try to reconnect my network isn't even in the list of available networks. The only way to fix it is to restart the computer. I read of one solution which was to roll back the driver which I did. I thought it worked but I still get disconnects but not as much as before. I'm on Windows 8.1. Anyone else have this problem?
 

My Computer

System One

  • OS
    WINDOWS 8CP
    System Manufacturer/Model
    Dell 1747
Do not change anything on the computer. How far are you from the Wireless Access Point? Also what is the manufacturer & model of the Gateway?

I have the same card in two laptops & never had any issues with disconnects.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
broe23 said:
Do not change anything on the computer. How far are you from the Wireless Access Point? Also what is the manufacturer & model of the Gateway?

I have the same card in two laptops & never had any issues with disconnects.
Click to expand...

Only about 6 or 7 feet away. I have a Netgear R7000. None of my other devices have this issue.
 

My Computer

System One

  • OS
    WINDOWS 8CP
    System Manufacturer/Model
    Dell 1747
Open up Device Manager, go to the Wireless Network Device and see if thr driver is the Microsoft one or Intel's.

The latest Intel driver package on Intel's download should be dated for March 2015.

Also check that you are using Channels 1 & 5 for Wireless-n, bandwidth is 40 mhz if all devices you use are Wireless-n capable.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
The laptop is on wireless-AC. None of my other devices have issues they are all on wireless-N. The driver is Intel 12-5-13.
 

My Computer

System One

  • OS
    WINDOWS 8CP
    System Manufacturer/Model
    Dell 1747
I just installed one of those adapters on my Dell system so I could take advantage of the Wireless Display.

I use it with an ASUS RT-AC68U Router and the network does not disconnect, but I have seen the signal strength drop off a couple of bars at random times.

Driver is 16.5.3.6 from 9/2013. I will see if I can update the driver, but Windows 8.1 does not seem to know of a better driver. I will check the Intel site but not sure I want to go down that road.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
No problem with mine, router in my specs:

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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