DNS Server Not Being Found

RobMac

New Member
Messages
21
Location
Canada
I had to upgrade my router today from my provider. Ends up I cannot use it the tech is coming in a day or two. My daughter has the as router upstairs that my wife links to with her Windows 7 Machine.

When I try to do it with my windows 8.1 machine it can't find the DNS server. I have run all the tests and it says everything is fine but the DNS.

I have compared my computers settings to my wifes and they are identical. IP and DNS are chosen automatically.

I am running an Acer Aspire E1-571.

The other thing is we just came back from holidays and my Acer was connecting to any and all wireless routers without an issue.

Let me know any information you need or things you would like me to try.

Thanks!

Rob
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170
Tried everything in the link. Still not working. It is not giving me any internet access. It says the connection is Limited.

Thanks for the advice though TairkuOkami!

R.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB
Do you have both a modem and a router?

If so, you may need to power cycle both of them as follows:
How to Power Cycle (Restart) your Modem and Router
1. Shut down the computer.
2. Switch off the modem followed by the router and also unplug their power cables.
3. Wait for 30 seconds.
4. Plug the power cords back into the modem and the router but don’t switch them on yet.
5. First turn on your modem and wait for it to initialize(let the lights become stable).
6. Then switch on the router and let the blinking lights stabilize.
7. Now turn on your computer or your gaming console connected to the network. You should now be able to access the Internet.
Please note that for power cycling, it’s important that you switch on the devices only in the specified order.



 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4590
    Motherboard
    MSI h97 PC Mate
    Memory
    Kingston Valu Ram 2 x 8 gb
    Graphics Card(s)
    Radeon r7 265
    Monitor(s) Displays
    Viewsonic 22" flat display
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 250 gb 840 evo SSD,
    WD Blue 1 TB HD,
    Fantom 2 TB ext HD
    PSU
    Corsair 600 W
    Case
    Antec 1
    Cooling
    stock CPU cooler, 4 x case fans, GPU fan and P/S fan
    Keyboard
    HP ps/2 keyboard
    Mouse
    Logitech Trackman Marble
    Internet Speed
    50 mb/s
    Browser
    Chrome
    Antivirus
    Norton Security Suite
Everything has been cycled. The tech was in. He had to replace the modem/router and cleanup some wiring outside. This connection is through a cable company. The ethernet connection on my Cisco Router/Modem is working fine. The Wireless connection is not working. The wireless adapter is a Broadcom 802.11n. The wireless adapter is still giving me the No DNS Connection error.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB
every wireless router has it's own network. You will be unable to log onto the old wireless network because you got rid of that device.

Somewhere- probably on a sticker on your wireless router, else in documentation that came with your router (if any) you should find the name of the wireless network (SSID) to look for, and the key/password you need to enter to join the network.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4590
    Motherboard
    MSI h97 PC Mate
    Memory
    Kingston Valu Ram 2 x 8 gb
    Graphics Card(s)
    Radeon r7 265
    Monitor(s) Displays
    Viewsonic 22" flat display
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 250 gb 840 evo SSD,
    WD Blue 1 TB HD,
    Fantom 2 TB ext HD
    PSU
    Corsair 600 W
    Case
    Antec 1
    Cooling
    stock CPU cooler, 4 x case fans, GPU fan and P/S fan
    Keyboard
    HP ps/2 keyboard
    Mouse
    Logitech Trackman Marble
    Internet Speed
    50 mb/s
    Browser
    Chrome
    Antivirus
    Norton Security Suite
I have the SSID and password and have successfully logged in. However, it is not giving me internet access due to the DNS problem

R.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB
I am not sure why you are unable to access the internet wirelessly. Since you can connect fine via ethernet, the problem must be in how the wireless router is configured. All I can suggest is: make sure the ethernet cable between router and modem is in good shape (try replacing it if you have an extra); if there is any software that came with the router, run it; try power cycling the router; contact your ISP to see if there is any configuring they have to do on their end (I highly doubt this though).

Maybe someone else has a helpful suggestion.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i5-4590
    Motherboard
    MSI h97 PC Mate
    Memory
    Kingston Valu Ram 2 x 8 gb
    Graphics Card(s)
    Radeon r7 265
    Monitor(s) Displays
    Viewsonic 22" flat display
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 250 gb 840 evo SSD,
    WD Blue 1 TB HD,
    Fantom 2 TB ext HD
    PSU
    Corsair 600 W
    Case
    Antec 1
    Cooling
    stock CPU cooler, 4 x case fans, GPU fan and P/S fan
    Keyboard
    HP ps/2 keyboard
    Mouse
    Logitech Trackman Marble
    Internet Speed
    50 mb/s
    Browser
    Chrome
    Antivirus
    Norton Security Suite
The Router and Modem are all one. I thought it was Cisco it is actually Hitron. No software came with the unit. I am working with the ISP now.

R.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    Intel Core i3-3110 CPU @2.40GHz
    Memory
    4.00 GB
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