WiFi constantly disconnects?

PetrushkaSaskia

New Member
Messages
1
Hi all, I recently bought my first laptop (HP Streambook) and it's fine except for it constantly disconnecting from my wifi?
It only does this in my room (note that every other device I own can still pick up and keep a consistent connection in here), and when it picks up the connection, it only has 2-3 bars. It'll then go to 5 bars for about 30 secs, then disconnect completely. When I attempt to reconnect it may not work at all, or appear there with 2-3 bars again. I have reset the network card more times than I care to mention and any amount of troubleshooting won't help. I'm at my wit's end, any ideas?
 

My Computer

System One

  • OS
    Windows 8.1
Welcome to the forum!

Honestly, not the top of the line when it comes to notebooks/laptops. Can't rule out that it simply has a weak wifi adapter and antenna. What adapter does it have? May need to update the drivers. How far are you from the router and are there walls in between?

Also be sure the adapter is not allowed to sleep and power saving mode is not enabled.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Back
Top