BT 11AC Wireless Dongle

harrisonfamily7

New Member
Messages
1
Hi, just upgraded my home broadband to Sky fiber unlimited (UK). Currently have a wireless dongle connecting my PC, an old Dell XPS420 running windows 8 64bit. I also updated my dongle from the BT duel wifi 600 one to the new BT 11ac Dongle 900 version.

I thought I had installed it correctly as its pretty much self installed. I can see the wifi networks with it but windows tells me that it can not connect to the network with the new 11ac dongle. however the 600 dongle still works fine. Trying to connect to a sky hub. Nobody seems to know anything about this issue. Is it a windows issue that I created (most likely) or does anyone know if the dongle and hub are not compatible.

Many thanks. Neil
 

My Computer

System One

  • OS
    win 8 64bit
    Computer type
    PC/Desktop
Try updating to the latest drivers from either Windows update or manufacturer's site.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
Don't know what that Sky Hub will handle. May have to set everything to b/g standard. Is it even dual-band?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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