Windows 8 and 8.1 Forums


BT 11AC Wireless Dongle

  1. #1


    Posts : 1
    win 8 64bit

    BT 11AC Wireless Dongle


    Hi, just upgraded my home broadband to Sky fiber unlimited (UK). Currently have a wireless dongle connecting my PC, an old Dell XPS420 running windows 8 64bit. I also updated my dongle from the BT duel wifi 600 one to the new BT 11ac Dongle 900 version.

    I thought I had installed it correctly as its pretty much self installed. I can see the wifi networks with it but windows tells me that it can not connect to the network with the new 11ac dongle. however the 600 dongle still works fine. Trying to connect to a sky hub. Nobody seems to know anything about this issue. Is it a windows issue that I created (most likely) or does anyone know if the dongle and hub are not compatible.

    Many thanks. Neil

      My System SpecsSystem Spec

  2. #2


    Posts : 179
    Windows 8.1 Pro x64 with Media Center


    Try updating to the latest drivers from either Windows update or manufacturer's site.
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Don't know what that Sky Hub will handle. May have to set everything to b/g standard. Is it even dual-band?
      My System SpecsSystem Spec

BT 11AC Wireless Dongle
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