Windows 8 and 8.1 Forums

Can't connect WIFI (wireless), ethernet, LAN, USB can

  1. #1

    Posts : 1
    Windows 8.1 pro WMC

    Can't connect WIFI (wireless), ethernet, LAN, USB can


    please help me, i have a problem with my Laptop that can't connect to my home wifi. Another notebook can connect no problem, handphone and ipod no problem, only this 1 laptop.
    I've just bought the laptop, 1 day after that i dont know why become limited, and then after i try many way from google become cannot connect to my wifi. now already 1 week.

    I CAN CONNECT to my wifi if i bring the modem wifi really near with my laptop, and sometimes limited, sometimes 'connected' but really super slow connection internet (i tried from my phone the internet connection good)

    I have 2 wifi in my home,
    1. the Modem wifi and via USB connect to
    2. the ROuter TP-LINK

    I have tried the third wifi from another person which is same type with my modem wifi, but still can connect. I wonder why.

    I have installed the latest drive in hp website. tried changed previous driver, re installed 5 times, whatever way i can find in google, this is the last resort maybe.

    These are the descriptions:

    : HP 15-r012tx
    windows : 8.1 pro WMC 64bit
    driver : Ralink RT3290 802.11bgn Wi-Fi Adapter
    provider : mediatek
    version :
    driver date : 8/11/2014
    hardware ids: PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00

    Click image for larger versionClick image for larger versionClick image for larger version

    when I connected to ITEZA with superslow connection, i tried the troubleshoot problems, sometimes it says my connection of router is broken, sometimes DNS, sometimes nothing particular.

    when i tried repairing the computer via "F9->boot CD->klik repair ->troubleshoot-> check conflict, there is conflic which is "net28x.sys" if I am not mistaken and that is my driver, so i unistall and change the drivers and still no solution

    Please can anyone help me? I'd really appreciate it.

      My System SpecsSystem Spec

  2. #2

    N. Calif
    Posts : 2,587
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)

    If this is a new, 1 week old laptop, I would contact tech support for help. You may have a defective wifi adapter. If it is defective, it should be covered under warranty.
      My System SpecsSystem Spec

Can't connect WIFI (wireless), ethernet, LAN, USB can
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