Windows 8 and 8.1 Forums


Cable Internet Slow and Cutting out Constantly

  1. #1


    Posts : 25
    Windows 8.1

    Cable Internet Slow and Cutting out Constantly


    So close to loosing it here!

    I have Comcast cable internet at 5-6 mbps. I have their combo internet/router box but I had them put it in bridge mode or something so I could use my own router...Which is a Netgear WNR1000v3. I have a brand new Windows 8.1 computer things been fine had it for a month...past couple days my internet speeds have been really slow (1.4-1.7 mbps) or I'm constantly loosing internet (even though icon in bottom right doesn't change) I can't load up google.com or any other website and getting booted from my online games due to lost connection.

    I've power cycled everything, rebooted router from the admin page. Everything! No other computers (all others win 7) on the network seem to be having a problem with their internet connection or speed just me! (as far as I know)

    I'm using WPA2-Personal AES Encryption Type. Also I thought maybe I was getting Bluetooth interruption so I changed wireless mode to 150 mbps in hopes that would change it to N instead of B or G?

      My System SpecsSystem Spec

  2. #2


    Posts : 179
    Windows 8.1 Pro x64 with Media Center


    Update your Wireless drivers. Also, open up the computer and reseat antenna wires.
      My System SpecsSystem Spec

  3. #3


    Posts : 25
    Windows 8.1


    Computer is already fully updated via Windows Update and HP update.
      My System SpecsSystem Spec

  4. #4


    Posts : 96
    Win 8.1 Enterprise


    In addition, can you please post a screen capture of Xirrus Wi-Fi Inspector, let's find out if there's any conflicting wireless channels.
      My System SpecsSystem Spec

  5. #5


    Do you have an Intel Centrino Wireless card?
      My System SpecsSystem Spec

  6. #6


    Posts : 25
    Windows 8.1


    @YoloWaffle no it's a Broadcom, my son's computer has an Intel Centrino...Do you have suggestions for him? Sometimes his internet goes out but it's different then how mine goes out.
      My System SpecsSystem Spec

  7. #7


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Summerbear5 to find out the spec's on the machine, just run the following command in run: MSinfo32.exe It will show everything you need to know.
      My System SpecsSystem Spec

  8. #8


    Posts : 25
    Windows 8.1


    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Open up a cmd window and run the following: netsh wlan show all

    It will show any and all wireless A/P's around you. Gives more info than Xirrus will.
      My System SpecsSystem Spec

  10. #10


    Posts : 25
    Windows 8.1


    I think I have to redo my results because that is something I have noticed...sometimes it shows in my list all the networks around me and sometimes it only shows mine while all other disappear. When I first ran Xirrus it showed all but mine then it showed only mine. I'll redo the results again and post.
      My System SpecsSystem Spec

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Cable Internet Slow and Cutting out Constantly
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