Solved Cable Internet Slow and Cutting out Constantly

Summerbear5

New Member
Messages
25
:mad: So close to loosing it here!

I have Comcast cable internet at 5-6 mbps. I have their combo internet/router box but I had them put it in bridge mode or something so I could use my own router...Which is a Netgear WNR1000v3. I have a brand new Windows 8.1 computer things been fine had it for a month...past couple days my internet speeds have been really slow (1.4-1.7 mbps) or I'm constantly loosing internet (even though icon in bottom right doesn't change) I can't load up google.com or any other website and getting booted from my online games due to lost connection.

I've power cycled everything, rebooted router from the admin page. Everything! No other computers (all others win 7) on the network seem to be having a problem with their internet connection or speed just me! (as far as I know)

I'm using WPA2-Personal AES Encryption Type. Also I thought maybe I was getting Bluetooth interruption so I changed wireless mode to 150 mbps in hopes that would change it to N instead of B or G?
 

My Computer

System One

  • OS
    Windows 8.1
Update your Wireless drivers. Also, open up the computer and reseat antenna wires.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
In addition, can you please post a screen capture of Xirrus Wi-Fi Inspector, let's find out if there's any conflicting wireless channels.
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5
Do you have an Intel Centrino Wireless card?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus UX51VZ-US71T
    CPU
    Intel Core i7
    Motherboard
    Asus
    Memory
    8 Gb
    Graphics Card(s)
    Nvidia 650m
    Monitor(s) Displays
    1
    Screen Resolution
    1080p
    Hard Drives
    RAID 0 256 GB Gumstick SSD drives totalling 512 GB
    Mouse
    Razer Orochi Bluetooth
    Browser
    Google Chrome
    Antivirus
    Windows Defender
@YoloWaffle no it's a Broadcom, my son's computer has an Intel Centrino...Do you have suggestions for him? Sometimes his internet goes out but it's different then how mine goes out.
 

My Computer

System One

  • OS
    Windows 8.1
Summerbear5 to find out the spec's on the machine, just run the following command in run: MSinfo32.exe It will show everything you need to know.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
NetworkCapture_zpsqeypojzv.png
 

My Computer

System One

  • OS
    Windows 8.1
Open up a cmd window and run the following: netsh wlan show all

It will show any and all wireless A/P's around you. Gives more info than Xirrus will.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
I think I have to redo my results because that is something I have noticed...sometimes it shows in my list all the networks around me and sometimes it only shows mine while all other disappear. When I first ran Xirrus it showed all but mine then it showed only mine. I'll redo the results again and post.
 

My Computer

System One

  • OS
    Windows 8.1
Sorry for the delay......Channel 1 and 11 are commonly used in your Wi-Fi neighbors, Channel 6 will be better for you then monitor your connection.

Please give us an update. Thanks.
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5
Since I changed it to channel 3 things have been going very well, not slow as it was before but I'll need more time to test it to be sure. Would channel 6 be better than 3?
 

My Computer

System One

  • OS
    Windows 8.1
The recommended channels are Channel 1, 6 and 11. If you're not having an issue with 3 you may leave it and monitor, change it to 6 if the issue persist.

Glad to hear....
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5
Thank you so much for helping. When I seen the second scan results and noticed a lot of my neighborhood was on the same channel it clicked in my mind to change it hehe. Thanks again for your help and it's going really good on channel 3 so I'll leave it for now.
 

My Computer

System One

  • OS
    Windows 8.1
You're quite welcome. :)
Thank you so much for helping. When I seen the second scan results and noticed a lot of my neighborhood was on the same channel it clicked in my mind to change it hehe. Thanks again for your help and it's going really good on channel 3 so I'll leave it for now.
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5
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