Default gateway is not available. Wi-Fi.

Eutropios

New Member
Messages
5
Like everyone else that has this problem, my Internet disconnects at irregular time intervals. The Internet only works intermittently. It's worth noting that this problem occurs only with MY device and not with any others. I'd like help. I'm using an Ethernet cable to talk to you right now.
 

My Computer

System One

  • OS
    Windows 8.1
Welcome to the forum!

What "device" are you having problems with? System specs including wireless adapter would help.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
The device I'm having problems with is an HP Pavilion g6 laptop. The wireless adapter I have is Ralink RT3290 802.11bgn.
 

My Computer

System One

  • OS
    Windows 8.1
It has been my experience with the G6 that power profile has to be set at High Performance and ipv4 advanced power properties box unchecked to Allow computer to turn off device to save power, or it loses the default gateway. Putting the default gateway back in the ipv4 advanced tab brings it right back.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
It has been my experience with the G6 that power profile has to be set at High Performance and ipv4 advanced power properties box unchecked to Allow computer to turn off device to save power, or it loses the default gateway. Putting the default gateway back in the ipv4 advanced tab brings it right back.

Sorry, I don't follow. How do I set my power profile to High Performance? Also, the "Allow computer to turn off device to save power" is already unchecked. I'm also not really sure how to put my default gateway back in the IPV4 advanced tab. I'm not really that tech savvy. My Wi-Fi was working 2 days ago, and the problem starting 1 day ago.
 

My Computer

System One

  • OS
    Windows 8.1
The Power Options can be found in the Control Panel. In a command prompt window, type ipconfig /all and press enter. This info will show the network addresses of the adapters, the default gateway will look something like this... 192.168.1.1 This is the number you would enter into the advanced ipv4 properties tab as the gateway.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
The Power Options can be found in the Control Panel. In a command prompt window, type ipconfig /all and press enter. This info will show the network addresses of the adapters, the default gateway will look something like this... 192.168.1.1 This is the number you would enter into the advanced ipv4 properties tab as the gateway.


That doesn't seem to help, for me to input the default gateway, I also have to input the IPv4 address and the subnet mask. And when I try to do just that, when I try to enter a website, it tells me unable to connect, then minutes after the connection will go Limited. I did the High Performance thing though, doesn't seem to have helped either.
 

My Computer

System One

  • OS
    Windows 8.1
Go back to leaving the default gateway blank. When you go to Device Manager and choose to update the driver for the adapter then select let me choose, does it show several drivers? If so, try them all and see if one works better.

Lots of problems with that adapter: Ralink RT3290 802.11bgn Wi-Fi Adapter not connect to 802.11 ... - HP Support Forum - 2255993

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

My Computer

System One

  • OS
    Windows 8.1
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